Emotion At Work

Overview In the podcast interview featuring Katie Allen, a specialist inclusion coach and advocate, the discussion begins with a light-hearted opening about different methods of hanging socks, which serves as an illustrative metaphor for varying perspectives on inclusion. Katie shares her transformative journey into the realm of inclusion, emphasizing that understanding diverse experiences is essential and that binary thinking can be limiting. She advocates for practical approaches that encourage open conversations about sensitive topics like racism and sexism, stressing the importance of personal accountability and vulnerability in leadership. Through sharing her own experiences as a pan-romantic asexual, she highlights the often-overlooked aspects of sexual orientation in inclusion efforts. The conversation concludes with actionable steps for fostering inclusive environments, such as seeking feedback from teams, incorporating inclusive practices like closed captions, and reframing language to enhance engage

Episode Summary: In this episode of the Emotion at Work podcast, host Phil Willcox dives into the integral role of emotion in building and sustaining high-performing teams. Following on from the previous discussion on meetings, accountability, relationships and decision-making, Phil shifts focus to four additional critical areas: communication, wellbeing, recognition and performance. With emotion woven throughout these elements, Phil shares insights and actionable advice for creating environments where people feel safe, optimistic, and confident. Phil explores: How communication strategies—formal and informal—impact team dynamics and project outcomes. The significance of emotional wellbeing, particularly in high-pressure environments, and practical ways to support it. The power of recognition and fostering a culture of appreciation to amplify team collaboration. The emotional foundation of performance and how feelings shape outcomes and success. Expect reflective questions to challenge your thinking and he

Emotion at Work Podcast – High-Performing Teams: Part 1 In this episode, Phil Willcox explores the critical role of emotions in fostering high-performing teams. This is the first part of a mini-series that delves into the essence of high performance and how emotions drive it. What’s in This Episode? Phil dives deep into: Emotion-Driven Performance: Why emotions are at the heart of high-performing teams and the idea that "you can't think your way into high performance." Blueprint for High-Performing Teams: Introducing a framework developed through extensive work with construction industry teams, with insights shared to test and apply more broadly. Key Levers for High Performance: Covering four out of eight factors from the blueprint: Meetings – Using the "POST" approach (Purpose, Outcome, Structure, Timing) to ensure meetings propel performance forward. Accountability – Clarifying roles and responsibilities to drive efficiency and effectiveness. Decision-Making – Leveraging strategies like premortems to ant

In this episode, Lizzi, our Emotion at Work Marketing Manager, sits down with Ross Garner and Anna Barnett from The Mind Tools for L&D podcast to explore their ground breaking research into management practices.   Together, they explore the recent study, conducted in partnership with YouGov, which gathered data across 12 industries. The research uncovered some key insights into the realities of management today.   The study identified 12 core management capabilities essential for success: delegation, goal setting, transparent communication, coaching, active listening, recognition, inclusive leadership, trust, social sensitivity, self-awareness, self-regulation and empathy. Notably, empathy was linked to a 34% increase in team innovation.   The conversation also touches on the significance of happiness and satisfaction in the workplace. Research shows that employee satisfaction is associated with better long-term performance and happy employees are more likely to engage in self-driven learning.   Tune in t

During Episode 79 of the podcast, Phil interviews Rachael Edmondson-Clarke, an expert in leadership, psychology and biology, who highlights the role of emotions in the workplace.   The conversation begins with the significance of emotional intelligence, highlighting Rachael's personal experiences with warmth and connection, particularly with her children, along with her insights on the use of psychology and biology in leadership. They discuss Rachael's own burnout and recovery journey, stressing the need for recognising early signs, taking breaks and practicing self-care.   The episode further explores the value of appreciative feedback, effective communication strategies, and the importance of curiosity in learning. As the discussion wraps up, Rachael shares thoughts on creating meaningful connections, balancing validation and prioritising physical well-being alongside mindset.   Links Rachael’s LinkedIn: https://www.linkedin.com/in/rachaeledmondsonclarke/

In this episode, Phil Willcox talks to Tarek Kamil, founder and CEO of Circle Broadcast to explore AI in modern communication and employee engagement. Tarek discusses experimentation in driving innovation within organisations, while Phil discusses the powerful emotion of fear and how fear of failure can hurt innovation. Together, they examine how organisations can shift their perspective, viewing employees as valuable assets rather than liabilities.   Links   Episode 50 – Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/   Episode 36 – Emotion at Work in Learning Evaluation with Jim Kirkpatrick - https://emotionatwork.co.uk/episode-36-emotion-at-work-in-learning-evaluation-with-jim-kirkpatrick/   Cerkl Broadcast: https://cerkl.com/   Tarek Kamil LinkedIn: https://www.linkedin.com/in/tkamil   Tarek Kamil at TEDx: Passion: A Means of Avoiding the Zombie Apocalypse: https://www.youtube.com/watch?v=hneUfWKARUU

In this episode, our host Lizzi Philokyprou, Emotion at Work Community and Marketing Manager talks to Fay Nicholls, a seasoned HR professional turned qualified coach with over 14 years of experience. Fay shares her thoughts on navigating emotions in the workplace and they discuss Fay's personal journey, including her transition to a coaching career focused on helping others find their voice and embrace their identities, particularly introversion.   The conversation concludes with practical advice for introverts in traditional workplaces, highlighting the importance of deep listening and perspective-taking in enhancing workplace dynamics. With actionable tasks for listeners, the episode highlights the transformative power of coaching.   Links:   Fay Nicholls LinkedIn: https://www.linkedin.com/in/fay-nicholls/ Nancy Kline - Time To Think: Nancy Kline - Time to Think  

In this episode of the Emotion at Work podcast, Simon Blake, CEO of Mental Health First Aid England, shares insights on the intersection of work and well-being.   The discussion emphasises the vital role of connection, purpose, and relationships in creating positive workplace environments, revealing that a significant percentage of managers rise to their roles by circumstance rather than design.   Simon identifies key strategies for creating mental health in the workplace, including considerate design of roles and open communication.   The episode highlights the importance of vulnerability in conversation, offers practical phrases for clearer discussion and encourages a shift in focus towards joy and fulfilment instead of stress management at work, alongside recommendations for further reading to enrich understanding of workplace mental health.   Links   Simon Blake LinkedIn: https://www.linkedin.com/in/simonblake/   Mental Health First Aid UK: https://mhfaengland.org/individuals/   Research paper - Managers

Welcome to another episode of The Emotion at Work podcast, this time hosted by Lizzi, our Marketing and Community Manager. Today’s guest is Nicola Hinds, a former senior manager at Mitee. Nicola shares her journey of battling pregnancy discrimination in a high-stakes workplace tribunal—a struggle the media has dubbed as a 'David v. Goliath moment'.   After a three-year fight for justice, Nicola created Pregnant Pickle, an organisation that supports women facing similar challenges. In collaboration with local maternity services and the council, she launched a support website to aid pregnant women who are facing discrimination in the workplace.   Nicola's story doesn't end there, she demonstrated an extraordinary act of kindness—donating a kidney to a woman she met through Pregnant Pickle.   Links   BBC news article: https://www.bbc.co.uk/news/uk-england-south-yorkshire-68730616 Pregnant Pickle website - https://www.pregnant-pickle.co.uk/about/ Instagram: https://www.instagram.com/preg_nantpickle/?igshid=YmMyM

In this episode, Phil talks to Sukhvinder Pabial (Sukh). They discuss topics such as positive psychology, emotional intelligence, and mindfulness. Sukh discusses the difficulties he faced while writing and promoting his book, offering insights into the distinction between positive thinking and positive psychology, as well as the importance of emotional intelligence in the workplace.   Links   Sukh LinkedIn: Sukhvinder Pabial - Marks and Spencer | LinkedIn   Sukh’s book: The Resilience Handbook: A practical understanding of resilience : Pabial, Sukhvinder: Amazon.co.uk: Books   Brene Brown and Dr. Susan David - destructive emotions: The Dangers of Toxic Positivity, Part 1 of 2 - Brené Brown (brenebrown.com)   Dr. Paul Ekman's book, Emotions Revealed: Emotions Revealed: Understanding Faces and Feelings: Amazon.co.uk: Ekman, Prof Paul: 8601300459851: Books   Martin Seligman's Positive Psychology: Martin Seligman’s Positive Psychology Theory

In this episode Phil speaks to Nick Bellinger from Sanofi about the importance of discussing mental health and well-being in the workplace.    Nick discusses his techniques to manage anxiety while traveling and talks about the evolution of The All Well show, which is the accidental mental health podcast within Sanofi.   They discuss cultural differences in talking about mental health and well-being across Sanofi's global offices and strategies to encourage open discussions about mental health in different cultures.   Links Nick B LinkedIn - https://www.linkedin.com/in/nickbellinger/ Sanofi All Well - https://www.sanofi.com/en/careers/all-well

In this episode, Phil speaks with Nathan Whitbread of The Neurodivergent Coach on neurodiversity in the workplace. Nathan is inspiring people and establishing neuro-inclusive workplaces. He encourages awareness, active participation in employee resource groups, and leadership improvements to promote neurodiversity. Nathan emphasises the impact of reasonable adjustments for individuals in the workplace and how making small changes can make a big difference to people’s work experience. He aims to create workplaces where everyone, regardless of neurodiversity may thrive using empathy-driven strategies and practical interventions.   Links   Nathan Whitbread LinkedIn - https://uk.linkedin.com/in/nathanaelwhitbread   Nathan Website - https://theneurodivergentcoach.co.uk/   3D Coaching - https://www.3dcoaching.com/   Exploded coaching, or coaching exploded – Action Learning Sets - https://theneurodivergentcoach.co.uk/tag/action-learning-sets/   Book recommendation - Microadventures  - Microadventures - Alastair

During this episode my guest today is Libby Sander, a leading thinker on understanding the future of work and how we can re-imagine work to live more meaningful and creative lives.   We discuss how physical work environments affect cognitive, emotional, and relational reactions, highlighting the importance of focus and concentration for knowledge workers. We discuss how open-plan offices could hinder productivity due to noise distractions and mention the positive impact of a sense of beauty in workplaces on mood and creativity.   Links    Libby Sander LinkedIn: https://au.linkedin.com/in/libbysander    How spaces can make us better versions of ourselves | Libby Sander: https://www.youtube.com/watch?v=cscBdhU0QYA    Libby Sander’s website: https://www.libbysander.com/    Psychological perceptions matter: Developing the reactions to the physical work environment scale: https://www.sciencedirect.com/science/article/abs/pii/S0360132318307157   Open-plan office noise is stressful: multimodal stress detection in a

During this episode my guest today is Emma Wall, Practice Manager at Mickleover Medical Centre.  We take a deep dive into the challenges faced in leadership during remote and hybrid work environments, particularly focusing on emotions at work.   Primary care is a hugely challenging setting from an emotion perspective. Patients are unwell and/or emotionally charged already, so their ability to regulate their emotions is inhibited. Those providing primary care are often over stretched. Those that are there to help the patients and those providing the care are then contending with regulating their own emotions as well as the emotions of all those around them.   Our conversation touches on various aspects such as resilience, adaptability, communication strategies and understanding yourself better through tools like Myers-Briggs tests and Clifton's strengths finder. We discuss the importance of clear communication, setting expectations, engaging individuals before tasks, and being mindful of team dynamics.   Emoti

Our guest today is Adrian Salazar, who is Head of Culture and Integrity at SafetyWing.  SafetyWing offers insurance for travellers and remote teams. We explore important topics like being authentic and discuss buzzwords that influence company values.  Then we'll chat about SafetyWing's culture, focusing on ideas like integrity and authenticity, and why having a positive culture and well-being can greatly benefit any organisation.   Links Adrian Salazar LinkedIn – https://www.linkedin.com/in/theadriansalazar/ SafetyWing - https://safetywing.com/ Arlie Hochschild’s book - The Managed Heart: Commercialization of Human Feeling: Amazon.co.uk: Hochschild, Arlie: 9780520272941: Books Imposter phenomenon -  Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON

Part 3 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.   This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.   This is our final of the 3 episodes of The Masked Employee.  If you missed the earlier episodes in part 1 and 2, go back and listen now.   Links   Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/   Clance imposter phenomenon questionnaire - https://paulineroseclance.com/pdf/IPTestandscoring.pdf    Link to survey questions prefilled - https://docs.google.com/forms/d/e/1FAIpQLSc2E3PBHsh-pdpKazjh1xQ5S_llPxLF29phce3XjMtmBtkimg/viewform?usp=pp_url&entry.709005419=40+or+less&entry.1014670236=16&entry.1134145889=Male&entry.1879501362=1

Part 2 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this. This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion. Enjoy part 2 of 3 of the podcasts, and if you missed part 1 go back and listen now.       Links Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/ Previous Emotion at Work episodes on the topic of imposter phenomenon: Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/ Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/    

In today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this. This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.   Links Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/   Susanne Imes and Dr Pauline Rose Clance - Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON  4.3.7-6-IP-High Achieving Women.doc (paulineroseclance.com)   Dr. Valerie Young in the discussion - Valerie Young - Impostor Syndrome Institute   Previous Emotion at Work episodes on the topic of imposter phenomenon:   Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/   Episode 16 – Emotion at Work Stories – Imposter Syn

Welcome to the Emotion at Work podcast. Today, we’re switching it up a little with Lizzi Philokyprou from the Emotion at Work team asking Phil questions she wish she knew about emotion(s) and emotional intelligence. While Phil opens and closes the podcast it is Lizzi asking the questions and shaping the conversation.  Phil as the co-founder of Emotion at Work has LOADS of knowledge and experience in his head which Lizzi wanted the listeners to know. Starting with some key definitions we move into the universality (or not) of emotions and then into emotion regulation strategies. Phil sprinkles a mix of research, practical examples and the odd film reference into this episode which Lizzi described after the recording as hugely interesting, relatable and helpful.  Links: Emotion at Work website - https://emotionatwork.co.uk/ Emotions Revealed book - https://www.paulekman.com/resources/books/ Handbook of Emotion Regulation - https://blackwells.co.uk/bookshop/product/9781462520732?gC=5a105e8b&gad_source=1&

Welcome to a special edition of the Emotion at Work podcast. This episode is part of a double feature, and we've teamed up with our friends from Mind Tools FB (that's Mind Tools For Business) for a truly exciting collaboration. It all took place at the Festival of Work in London back in 2023, where we hosted a thought-provoking fringe event.   During our time at the Festival of Work, we discovered some fascinating insights and hot takes, and we can't wait to delve into them with you. In our previous Mind Tools episode, we tackled one of these hot takes, and today, we're diving headfirst into the topic of communities.   The hot take on our plate today is this: "L&D can never build communities as they're not targeted or rewarded for it." It's a bold statement, and we're eager to explore it from all angles.   We're joined by our guests, each bringing their unique perspectives to the table. We have Ross Garner and Nahdia Khan from Mind Tools, along with Lizzi Philokyprou from the Emotion at Work team.   So, g