Emotion At Work

Welcome to the Emotion at Work podcast. Today, we’re hearing from Liam Martin, who’ll share his knowledge of recent academic research on the subject of working from home, productivity, and share his own personal stories of the advantages of remote work. Liam is the co-founder and Chief Marketing Officer at Time Doctor, which is a tool for gaining insights into productivity for remote teams. Time Doctor provides managers with the reassurance that individuals are indeed engaged in their designated tasks, as the platform efficiently handles various systems and processes, enabling managers to focus on cultivating their soft skills.   Links: Liam’s website - https://www.timedoctor.com Liams’s LinkedIn - https://www.linkedin.com/in/liammcivormartin/ Liam’s Instagram - https://www.instagram.com/liamremote/?hl=en Liam’s Twitter - @liamremote Liam’s Book – Running Remote - https://www.runningremotebook.com Brian Elliot/Future Forum Slack launches the Future Forum to create a better way to work | Slack Free resource an

Welcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”.   During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative practice for her.   Links: Arik Cheshin Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf (emotionatwork.co.uk) Melissa Doman’s book Yes, You Can Talk About Mental Health at Work, Here's Why ... and How to Do it Really Well: Amazon.co.uk: Doman MA, Melissa: 9781789563030: Books Paul Ekman Paul Ekman Books | Emotions Revealed Melissa’s website Melissa Doman, M.A. | Mental Health at Work

In this episode, Phil discusses his research paper titled "Managers Feel The Pinch."   If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance?   Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your managers.     Links:   Research Paper – Managers Feel The Pinch - https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf    Episode 27 – Emotion at Work in Emotion Regulation – James Gross -  https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/   Episode 26 – Emotion at Work in Emotional Exploitation - https://emotionatwork.co.uk/episode-26-emo

Welcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future.   Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching.   Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI coaching within the realm of work.   Sam generously shares a wealth of resources to expand your knowledge in the space of AI and the future of coaching. This engaging conversation offers invaluable insights into the evolving world of coaching and its integration with advanced technologies.   References and links:   Sam Issacson LinkedIn - https://uk.linkedin.com/in/samisaacson   The tension of coaching and technology – LinkedIn article - https://w

In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace.   References and links:   Warning - Carbon monoxide poisining story - timestamp: 20.36   Gemma Sandwell LinkedIn profile: https://www.linkedin.com/in/gemma-sandwell-b6518325/   Gemma Sandwell Instagram: https://www.instagram.com/iamgemmasandwell/    Gemma Sandwell Facebook: https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiP

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is Angela Day, a business leader, Head of People, Risk and Compliance at Market Operator Services Limited (MOSL). MOSL are the market operator for the non-household water retail market in England and sit at the centre of the water industry. Angela discusses MOSL's Diversity Society and how they have created an environment for people to share their experiences to see the world through the eyes of others. This has been designed through colleague-led discussions that involve the entire organisation.  They go on to discuss how permission is one of the aspects developed to lead MOSL, with Angela providing examples of permission at a recent away day and other examples of how permission leadership demonstrates respect and improves buy-in from colleagues. References and links: The Chimp Paradox - https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp- paradox/    Ted Talk by Taiye Selasi – Don’t ask w

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing.   Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace.   References and links:   The packing bags mentioned by Kelly (who says to use them by rolling and flattening!):  https://nordace.com/en/product/nordace-siena-compression-packing-cube/   Deloitte Women at Work report: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html   McKinsey Report: https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizat

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation.   As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.”   In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate.   To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown.   Works mentioned

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University   Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research.   Your resources for this episode:   Work-life challenges and dilemmas paper: https://journals.sagepub.com/doi/full/10.1177/0950017016677942 Perceptions of fairness paper: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181 Perinatal mental health & ‘rhythm intelligent managers’: https://onlinelibrary

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace.  In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people: 1. Find pleasure in their work 2. Recently experienced stress about their work 3. Find their work keeps them awake at night This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge? If you want to access the report findings in detail please register here https://mailchi.mp/emotionatwork/emotional-wellbeing-report If you want to join the webinar that Phil mentions, you can do that here https://mailchi.mp/emotionatwork/mailing-list  

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions.   In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s).   The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are:   Approach this style of leadership as new or different as opposed to difficult or challenging Lead with trust Ask questions with curiosity   All these components are discussed in detail

The keen eared listeners out there will realise that this is actually episode 54 not 55.  Sorry!! Here is a link to the data set that we are analysing: https://youtu.be/fGEUKQroPK0 Here is a link to the Co-operative Principle that I mention at around 5 minutes: https://en.wikipedia.org/wiki/Cooperative_principle Here is a link to the community where you can register for FREE to access the full report https://community.emotionatwork.co.uk/signup Here is a link to the podcast episode I mention at around 17 minutes on Impoliteness and Banter: https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/    

During this episode Phil is joined by Cody Porter, who’s research involves information elicitation and how this aids deception detection.  Phil and Cody discuss the role that deception plays in the workplace, from exaggeration and minimisation in job interviews (or on a CV), to corporate fraud and day-to-day lies and omissions.    There’s no Pinocchio’s nose when it comes to detecting deceit.  They examine strategies to make life easier for truth tellers, harder for liars and help differentiate between the two.    Cody has recently successfully defended her ‘viva’, which, “is an oral test during which a PhD candidate defends their PhD thesis in front of a panel of examiners” and is now embarking on a new role as a Senior Lecturer at the University of the West of England.   The interview kicks off with Cody giving working definitions of “Deception” and “Truth”, how her research can/is helpful in the workplace and discussing what AIM techniques are.  Towards the end of the podcast listen to Cody give advi

Aug 31st, 2021   In this episode, Phil talks about Emotional Sensitivity or more commonly known as Hot Triggers. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider.   The areas of focus are; what shapes hot triggers or emotional sensitivity, how to identify them and signposts strategies to deal with them once identified.  There are regular places to pause and reflect with guided questions from Phil.   Looking first at defining emotional sensitivity Phil gives three factors to consider; things that grab easily and/or that grab you hard and/or that you hold on to. These are there to help you identify what your hot triggers may be.   Secondly, Phil introduces four factors that can increase emotional sensitivity; the intensity when the trigger was formed, the number of times it has occurred, how early in life it happened and similarity to the evolutionary theme.      Next, Phil shares some research into why we regulate

How we think or feel about ourselves and how we want others to feel about us can be manifested in the way that we look.  Some aspects about how we look, for example how we style our clothes, hair or accessories are within our control.  Other aspects, for example, our height or the shape of our skeleton, the size of our feet or hands are aspects about which we cannot control (without clinical intervention).   Body difference and physical appearance are two areas that my guest, Denise Sanderson has trained in and is an advocate for as you will hear in this episode.  Denise is someone that I hugely value in the HR world and she often gets me thinking and so it was a great opportunity to get her on to the podcast.   Some of the things that Denise shares that really got me thinking include: Is body difference and how someone looks a detriment to their chances of securing jobs or promotion? What are the links between body difference and racism? How has COVID helped and hindered those who have physical differen

In this episode, Phil talks about the Imposter Phenonemon or more commonly known as the Imposter Syndrome. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider.   Who we are making comparisons with and who those comparisons are against is an area that is reflected on here. Whether that comparison happens within oneself, in the workplace, or observed in others, different perspectives are explored. Within these perspectives, Phil gives the listener some time to reflect on the learnings throughout and for instance, focus on the question “Where does that comparison come from?”.   Comparison, the comparative aspect applied by managers and in general the comparative nature of our everyday living is explored in detail, with examples where other key themes such as Meritocracy and individualistic structure are visible. “Comparison is the thief of joy”, as Roosevelt once said, and that is something to keep in mind while lis

In this longer than usual episode, I interview Sarah Higgins who is a Leadership Coach and Author of her own book The Power of Love Leadership. Here, she developed 7 Strategies for leadership, team, business, and life to not only drive success but to manage and understand one’s own emotions in order to become a better leader (and person really).   We walk through Sarah’s Model in Detail from the different components like Fear to each of the 7 Strategies which are Gratitude, Hope, Learning, Forgiveness, Enthusiasm, Compassion, and Humility. She opens up about how she came to not only use the model with leaders but also with herself, with her daughter, and in all kinds of contexts. The topic of how we are not taught to manage our emotions is discussed at length and Sarah gives some really great examples of how she has learned to manage them within herself, and tips for others to do the same.   Your resources:   5 min – Sarah Higgins Book The Power of Love Leadership https://www.amazon.de/-/en/Sarah-Higgi

This is a sort of special edition and is in response to a general feeling of exhaustion and fed up-ness with COVID.  I shared a post on LinkedIn recently and it seemed to get people talking about how they are helping themselves right now.  This got me thinking that I could pull the conversation together in a podcast that may be helpful for folk too. This is the result. I explore the 5 families of emotion regulation, what people (and I) are doing now under each family of strategies, and regular pauses or reflection moments for you fair listener to think about what it may mean for you.     Here are your references as always:   Around 2 minutes I mention Emotional Labour and Arlie Hoschchild https://uk.bookshop.org/books/the-managed-heart-commercialization-of-human-feeling/9780520272941   Shortly after I mention episode 2 of the podcast  https://emotionatwork.podbean.com/e/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/   Then I mention an episode with Mark Gilroy that I incorrectly labeled

Shame as an emotion and topic in the workplace is one particularly interesting to me because I have experienced it, and long story short, led me to the work I do today. This is something my guest Francesca Cardona is an expert in and why I chose to bring her onto the podcast. Francesca is an organizational consultant and coach and we first got onto discussing the idea of as she put it “listening to the music behind the words”, so looking beyond the surface of words and emotions, sharing some strategies and tips on how to do that.   Some of the ways in which Francesca does this and tips for the listeners therefore are: Don’t look for a solution but instead accept that you don’t know Even if the client desires an immediate answer, trying not to do so and taking the time it requires is important Try to avoid prejudice and keep an open mind We go onto discussing how shame not only affects individuals but also the workplace. Its cause can be a combination of the individual and the workplace, and there is no

As is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please.  I am talking with my guest Dan Hone about being a business owner in a period of uncontrollable change (AKA Covid-19)   As this is a ‘stories’ episode there are no ‘references’ as such, there were a few things in particular that Dan mentioned as things that helped him and I have added those too.   Thanks for listening Your links or references: https://activearena.co.uk/ - this is the purpose-built indoor 5 a side arena that Dan has built-in Lincoln email address is info@activearena.co.uk https://uk.bookshop.org/books/shoe-dog-a-memoir-by-the-creator-of-nike/9781471146725 - this is the first book Dan mentions https://uk.bookshop.org/books/the-ride-of-a-lifetime-lessons-in-creative-leadership-from-15-years-as-ceo-of-the-walt-disney-company/9781787630468 - Dan calls this book journey of a lifetime and it is 'Ride' of a lifetime https://www