Now@avaya With Fletch

AVAYA announced that Florius, a division of ABN Amro, now enables customers to quickly complete all aspects of the mortgage process with new, expanded self- and assisted service capabilities provided through the company’s website. Avaya and Dimension Data, an Avaya channel partner and system integrator, worked closely with Florius to create an outstanding, online, omnichannel customer experience that would set the company far ahead of the competition.

Avaya a leading global communications company, today revealed key trends in customer experience for 2018 that highlight the increasing importance of communications tools and technologies and their impact on digital transformation. With digital transformation now a priority for 60% of Filipino companies, organizations ranked communications tools that enhance customer-to-employee engagement as most important to their DX initiatives.

Avaya Holdings Corp. announced that Becky Carr has joined the company as Head of Global Marketing. In this role, she will be responsible for leading a worldwide marketing strategy to engage and attract customers, and ensure broad worldwide awareness of Avaya’s industry-leading unified communications and contact center solutions and services.

The Avaya Happiness Index on Blockchain, which securely collects and automatically analyzes customer interaction data from multiple sources across all channels in real time, was voted a Gold Winner for innovation at the April 11th event at The Capitale in New York City. Ahmed Helmy, Director, Advanced Solution Architect International Market (EMEA-APAC), Avaya, joined hundreds of senior executives from some of the world's most recognized companies to acknowledge the hard work and commitment of all of the 2018 Edison Award winners.

Avaya announced that Imperium Software Technologies, a leading regional ICT solutions provider, is the latest company in the Middle East to be authorized to provide the “Powered by Avaya” cloud offerings. “Powered by Avaya” is designed to meet the growing needs of midmarket customers in the region for cloud-based communications solutions.

Avaya Holdings Corp. (NYSE:AVYA) today announced that CEO Jim Chirico plans an intensified focus to advance diversity and inclusion at Avaya, formalizing the commitment by joining CEO Action for Diversity & Inclusion™. This growing collaborative of businesses and organizations focuses on building productive, diverse and inclusive workplaces where openness is the norm, not the exception. This commitment is driven by CEOs who realize that this is both a societal and competitive issue, as research shows that diversity increases creativity and innovation, promotes higher-quality decisions, and enhances economic growth.

Avaya announced the appointment of Ed Nalbandian as president of Avaya Services. Nalbandian will drive a customer-centric strategy for growth across all of Avaya’s global services. He brings over 30 years of deep services expertise and a focus on building long-term relationships with customers and partners.

For the ninth year in a row, Avaya has received a 5-Star Rating in CRN’s 2018 Partner Program Guide. This annual directory is the definitive listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

Avaya, commended organizations in Saudi Arabia for driving competitiveness through investment in digitalization, during Experience Avaya KSA. Leading customers were recognized for their innovative deployment of next-generation communications solutions, and their role in Saudi Arabia’s economic diversification.

The Cloud goes LIVE DOWN UNDER as AVAYA Announces the New Zealand availability of its ‘Powered by Avaya’ cloud offering. The service, will provide mid-market organizations with a simple but comprehensive means of migrating to cloud-based UC and CC services.

Avaya Inc., has announced that Yanfeng Automotive Interiors (YFAI) has connected its global locations and workforce with an Avaya Cloud network. The company, i0s enabling thousands of employees in 110 locations with Avaya unified communications and collaboration solutions delivered via the Cloud. Avaya is also providing managed services for YFAI’s entire communications operation.

Avaya has announced the appointment of Tara Dunning as Chief Revenue Officer. In the newly created role, Dunning will have broad cross-functional responsibility of all revenue-generation processes, enablement, sales and channel operations, and tools and automation. Dunning’s will be concentrate on ensuring the speed of commerce and customer success while driving a rapid transformation and simplification of Avaya’s go-to-market practices. Dunning will also drive revenue accountability and predictability across all revenue-generating teams.

The Avaya Happiness Index on Blockchain, which securely collects and automatically analyzes customer interaction data from multiple sources across all channels in real time , has been named a 2018 Award Finalist for the internationally-renowned Edison Awards™.

Avaya has announced that CRN, a brand of The Channel Company, has named Gary Levy, vice president of Americas channel sales, to its prestigious list of 2018 Channel Chiefs.

The Avaya–Post Quantum collaboration focuses on creating a self-sovereign identity system, whereby individuals maintain direct control of their own identity attributes and credentials. The ‘mobile-first’ IDaaS incorporates industry-leading biometrics to authenticate mobile callers; it unlocks sensitive data and uses blockchain to allow contact centers to authenticate the customer’s identity and data.

SANTA CLARA, CA- Avaya Holdings Corp. (NYSE: AVYA) announced new and enhanced smart devices to drive digital transformation for hospitality companies, including a new release of Avaya Vantage™, the company's flagship device for delivering superior experiences, and a portfolio of IP devices designed specifically for the industry. These smart devices drive a new level of convenience and automation for hospitality companies, spurring revenue generation and market differentiation.

See Avaya in Booth 1918 on the Enterprise Connect exhibit floor. Where we will demo UC cloud-based solutions for powering efficient collaboration in verticals such as healthcare, hospitality, and public safety and more across mobile devices, browser-based clients and desktops. In addition, booth guests will be able to see demonstrations of Avaya’s new, omni-channel contact center tools and capabilities branded Oceana.

On January 17th, at 9:30 a.m. ET, Avaya representatives will gather on the NYSE floor, and ring the historical bell that opens the trading day on the Exchange. Not only does the bell signal that start of trading, but it also begins the very first day of trading of Avaya’s shares under the NYSE Symbol: AVYA.

Santa Clara, Calif. – January 3, 2018 – Avaya today announced the appointment of Greg Pelton to vice president, technology strategy. He will play a key role in shaping Avaya’s technology strategy as the company continues its transformation into a services and cloud- based UC and CC solutions provider. Pelton returns to Avaya after previously serving as chief technology officer for the government solutions arm of the company from 2011 to 2014. He was most recently chief technology officer and vice president, infrastructure engineering, for Polycom Inc., where he was responsible for the company’s innovation roadmap as well leading its collaboration platform and cloud product engineering organizations. Prior to that, Pelton held several senior management positions in technology and engineering at both Cisco Systems Inc. and Nortel Networks Inc.

Once again NORAD relies on Avaya for resilient and Reliable communications to track Santa on his magical journey. Sirius XM Sattelite Radio Countdown Expert and APN VO Dude @SpYderHarrison counts down the top 10 reasons why.