Sinopsis
Visit our new homepage: http://www.novacancynews.com/No Vacancy with Glenn Haussman is the travel industrys most exciting podcast. A fun, fast paced genre bending program peeling back the travel business veneer. Perfect for road warriors, leisure travelers and industry insiders, we look behind the scenes of the travel business by sharing stories, experiences, and with interviews featuring the industrys biggest names. Host Glenn Haussman is a travel industry insider, renowned industry speaker, writer, consultant, host of heretostay.tv and contributor to youmustbetrippin.comFollow Glenn on Twitter and Instagram @TravelingGlenn.
Episodios
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Hotel Development Heats Up Across the Americas — Here's Where There's Growth
07/08/2025 Duración: 13min -
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How Choice Hotels Is Making Extended Stay History
06/08/2025 Duración: 07minThe extended stay category just got its first-ever national ad campaigns — and Choice Hotels is leading the way. In this episode of hashtag#NoVacancyNews, I speak with Matt McElhare, VP & Segment Lead for Extended Stay at Choice Hotels International, about why now was the moment to go big on marketing, how the campaigns are shifting guest perception, and what it all means for owners and guests alike.
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963: Springboard’s Ben Rafter on Building Smarter, Faster, and More Human Hotels
05/08/2025 Duración: 25minBen Rafter, President & CEO of Springboard Hospitality, doesn’t pull punches. In this #NoVacancyNews, we get into the real conversations hoteliers should be having — not just about technology, but also leadership, workforce strategy, and making the numbers work. We cover a ton of ground, including: • Why getting your financials out on time is a non-negotiable • How to use AI where it matters — think labor, not gimmicks • What “table stakes” really means for hospitality leaders • Building a culture of innovation without losing the human touch • Rethinking recruitment: why hospitality must sell itself harder to Gen Z • Why mid-sized operators must become tech-fluent to stay competitive • Balancing startup speed with scaled operations Ben shares how Springboard’s merger with Hotel Equities gives them the scale to grow — without losing their edge.
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962: How A&O Hostels is Redefining Budget Travel for Gen Z and Solo Adventurers
31/07/2025 Duración: 22minA&O Hostels CEO Oliver Winter shares how he built one of Europe’s largest hostel brands—and why it’s resonating with Gen Z, solo travelers, and digital nomads. From one property in Berlin to 42 locations across Europe, A&O Hostels has become a leader in affordable, sustainable hospitality. In this episode of No Vacancy News, Glenn Haussman and Dr. Suzanne Bagnera talk with Oliver about: ✅ Why solo travel is booming—especially among women ✅ How A&O achieves an 80% lower CO₂ footprint than competitors ✅ Converting vacant office buildings into profitable hostels ✅ Building social spaces, work zones, and safety features Gen Z travelers expect ✅ Lessons from growing up in East Berlin and building with freedom in mind
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IHG is Reimagining the Suite Experience — And We Got the Inside Tour
30/07/2025 Duración: 04minIn this episode of No Vacancy News, Glenn Haussman heads to IHG’s Design Center in Atlanta to explore the evolution of Candlewood Suites, Atwell Suites, and Staybridge Suites with IHG brand leaders Karen Gilbride and Justin Alexander.
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961: Honing the Human Edge: Hotel Leadership Lessons from Top Hotelier
29/07/2025 Duración: 29minEdward Mady has led some of the most iconic hotels in the world. Now, he’s turning decades of experience into a leadership blueprint that blends purpose, accountability, and human connection. In this #NoVacancyNews, Glenn and Anthony chat with the longtime GM of The Beverly Hills Hotel and author of Honing the Human Edge to talk about what it takes to build high-performing teams and lasting cultures in hospitality—and beyond.
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960: Decoding the Hotel Pipeline: Trends Every Owner Should Know
28/07/2025 Duración: 27minThe data is in—and it’s not just about pipeline volume, it’s about what the numbers really mean. In this #NoVacancyNews, Glenn Haussman sits down with Bruce Ford, SVP at Lodging Econometrics. They’re breaking down the latest U.S. #hotelconstruction pipeline data and uncovering the trends shaping where and how hotels will renovate and build next.
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U.S. News Names Best Hotel Rewards Program for 2025. We Find Out Why
27/07/2025 Duración: 05minLoyalty matters—but only if it’s worth something to the traveler. In this episode of#NoVacancyNews, Glenn Haussman sits down with Elizabeth Von Tersch, Senior Travel Editor at U.S. News & World Report, to reveal he just-released rankings of the best hotel rewards programs for 2025–2026.
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FNA 183: The Burda's Back
26/07/2025 Duración: 22minFriday Night Audit champion Kate Burda rejoins to go toe to tow with Glenn, Craig and Producer Dave. Join us for soem happy hour fun and laughs as we kick off the weekend!
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959: Reimagining Meetings: Hilton on Gen Z, Quiet Zones & No More “Lifestyle Chic”
26/07/2025 Duración: 25minFrom awkward dress codes to overstuffed agendas, meetings needed a reset — and Hilton listened. On this episode of#NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Kelly Knowlen, VP of Sales Engagement & Special Events at Hilton, about how her team is rewriting the rules of modern events based on feedback from 10,000+ attendees.
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958: What Hotel Investors Are Getting Wrong — And How to Build Smarter in 2025
24/07/2025 Duración: 28minWith new labor mandates, interest rate pressure, and legal complexity at an all-time high, hotel development is no longer a game of instinct — it’s about precision. In this episode of #NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Guy Maisnik, Vice Chair of the Global Hospitality Group at Jeffer Mangels Butler & Mitchell, about what today’s hotel owners need to understand to stay profitable in a shifting marketplace.
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Inside Avid & Garner: Why IHG’s Newest Midscale Brands Are Gaining Major Momentum
24/07/2025 Duración: 03minMidscale doesn’t mean middle of the road — and IHG Hotels & Resorts is proving that with two rising stars: Avid Hotels and Garner. In this special hashtag#NoVacancyNews tour, Glenn Haussman visits hashtag#IHG Hotels & Resorts' Design Center in Atlanta with Karen Gilbride, VP of Brands for avid, Garner, and Atwell Suites. They walk through real model rooms, explore growth strategies and hashtag#HotelDevelopment, and reveal why these brands are resonating with both travelers and owners.
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957: Why Service in Hotels Still Wins
17/07/2025 Duración: 47minIt’s not about thread count—it’s about people. On #NoVacancyNews, Glenn Haussman and Anthony Melchiorri chat with hospitality consultant and author Kate Buhler, whose career has taken her from the world’s most iconic hotels to coaching today’s front-line staff and executives.
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Financial Wins Behind the Bar: Hospitality Masterclass with Fintech
15/07/2025 Duración: 07minWhat happens when you merge the top two players in hotel tablet tech? According to Kevin Bidner, CEO of hashtag#HCN, it’s a hospitality tech revolution. In this hashtag#NoVacancyNews, Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Here’s what you’ll discover: • Why HCN’s acquisition of Crave marks a major turning point in the in-room technology landscape • How guestroom tablets are finally becoming cost-effective—even profitable—for four-star hotels • The innovative model turning tablets into revenue generators via advertising, ticketing, and stakeholder partnerships • A first look at the concierge AI platform that provides personalized city itineraries, restaurant bookings, and more—right from the guestroom and into your pocket • How HCN is bringing back a sense of personal service once reserved for five-star stays, now powered by scalable technology • Why Bidner believes this is “the biggest thing in the travel industry ever”—and what it means for hot
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956: The Bright Blueprint: Reimagining Hotels with Tech-Infused Soul
15/07/2025 Duración: 27minForget everything you thought you knew about hotel tech. On #NoVacancyNews, Glenn and Anthony chat with Bright Hotel Group CEO Deniz Dorbek Kocak about how her team is rewriting the rules of hospitality through integrated technology, curated design, and authentic guest connection.
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How HCN Is Revolutionizing Hotel In-Room Tech and Personalization
14/07/2025 Duración: 09minWhat happens when you merge the top two players in hotel tablet tech? According to Kevin Bidner, CEO of #HCN, it’s a hospitality tech revolution. In this #NoVacancyNews, Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Here’s what you’ll discover: • Why HCN’s acquisition of Crave marks a major turning point in the in-room technology landscape • How guestroom tablets are finally becoming cost-effective—even profitable—for four-star hotels • The innovative model turning tablets into revenue generators via advertising, ticketing, and stakeholder partnerships • A first look at the concierge AI platform that provides personalized city itineraries, restaurant bookings, and more—right from the guestroom and into your pocket • How HCN is bringing back a sense of personal service once reserved for five-star stays, now powered by scalable technology • Why Bidner believes this is “the biggest thing in the travel industry ever”—and what it means for hotel operators a
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FNA 181: From Ricci to Poorer
12/07/2025 Duración: 01h01minPeter Ricci is Hospitality & Tourism Management Director @ Florida Atlantic University. We assume that since the humidity is clouding his judgement, he's joing Glenn, Craig and Producers Dave and Suzanne for some laughs and cocktails to kick off the weekend.
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955: Authentic Hotel Leadership: Jimmy Taylor of IHG on Talent, Trust, and the Six A’s to Success
12/07/2025 Duración: 40minIn this episode of hashtag#NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Jimmy Taylor, VP Operations at IHG Hotels & Resorts, about what really drives long-term success in hospitality leadership. • Why being truly hashtag#authentic beats trying to fit a corporate script — and how that builds loyalty • How hiring “thoroughbreds” but managing them like donkeys damages culture and retention • The six A’s that shape Jimmy’s leadership style: accessible, accountable, approachable, attitude, authentic, adaptable • Why empathy and fairness matter more than micromanagement — especially in today’s labor market • Insights on balancing owner expectations, brand standards, and team empowerment • Stories that reveal why people across the industry describe Jimmy in one word: honorable Special thanks to our advertiser: Actabl gives you the power to profit, visit them at Actabl.com.
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Could a 4-Day Workweek Transform Hospitality? Rosen Hotels Thinks So
09/07/2025 Duración: 06minRecorded during HITEC, #NoVacancyNews had the privilege of chatting with Michael Schubach Shubach from Rosen Hotels & Resorts to explore how #hoteltechnology, people-first thinking, and bold ideas could reshape the hospitality industry. ✨ Key highlights from our conversation: • Why Rosen is exploring a 4-day workweek with 5-day workweek pay as a real benefit of AI-driven productivity • How sharing automation gains with employees—rather than only owners—can build unmatched loyalty • Tackling class divides in hospitality by returning more time (instead of promising remote work that frontline staff can’t access) • Using technology to remove workplace monotony and open paths for growth, not just cost-cutting • What it means to truly care for your people beyond the usual perks and policies It’s not just about doing things differently—it’s about rethinking why we do them at all.