No Vacancy With Glenn Haussman

New Orleans isn’t just about beignets and brass bands—it’s a test case for how hotels handle unpredictable demand. I spoke with Ken Jacques, GM of Le Meridien New Orleans, which is operated by Stonebridge, about how he’s planning for 2026 and what it really takes to run a hotel in a city built on events. Here’s what stood out: Hotels can’t just copy last year’s budget — they’re recalibrating daily Events like Mardi Gras, Jazz Fest, and UFC change everything for revenue planning Instinct plays as big a role as spreadsheets when forecasting demand International travel remains a wild card that could shake up results New Orleans is seeing its cleanest, safest stretch in decades—and that’s great for business Ken pulls back the curtain on hotel strategy giving me new perspective on how leaders adapt in real time. Special thanks to Actabl: Actabl gives you the power profit. Visit them at Actabl.com. #NoVacancyNews #Hospitality

What’s shaping the future of hotel development beyond the U.S.? In this hashtag#NoVacancyNews, Bruce Ford of Lodging Econometrics and I break down the latest pipeline data across EMEA—and what it means for owners, operators, and investors.

How can hospitality education keep pace with the evolving workforce, shrinking attention spans, and the rise of AI? In this #NoVacancyNews, I’m joined by Dr. Suzanne Bagnera and Dr. Peter Ricci. We’re tackling one of the most pressing issues in our industry: attracting and preparing the next generation of hospitality leaders.

From Aspen in the 1970s to Maui today, CoralTree Hospitality has been shaping the residential resort and vacation rental space long before it was trendy. In this #NoVacancyNews, Glenn and Anthony sit down with Mike Cuthbertson, Managing Director of the CoralTree Residence Collection, to talk about: How CoralTree blends hospitality standards with vacation rental flexibility The unique challenges of managing hundreds of individual owners (and their opinions) Creative strategies to get homeowners to invest in upgrades The tech innovations transforming revenue management and guest experience Why consistency of experience matters more than identical rooms The relationships that keep guests coming back for generations If you’ve ever wondered what it takes to profitably operate luxury vacation rentals while keeping owners happy and guests coming back, this one’s packed with insights. Special thanks to Actabl for powering this episode. Visit HotelData.com for benchmarking insights to boost your 2025–2026 performanc

The Peabody Memphis is more than a luxury hotel — it’s a living piece of history. From its famous duck march to welcoming presidents and celebrities, this property continues to set the standard for Southern hospitality. In this episode, I talk with Doug Browne, President of The Peabody Memphis, about what it takes to run a century-old icon while keeping it fresh and profitable.

Asia Pacific is driving nearly half of the world’s hotel construction — but the trends look very different when you separate China from the rest of the region. I’m joined by Bruce Ford, SVP at Lodging Econometrics, to break down the numbers and explain what they mean for the hospitality business.

Boutique hotels are more than just design statements — they’re lifestyle-driven businesses that can transform communities and create powerful guest loyalty. In this episode of #NoVacancyNews, Stephen Wendell, CEO of Mountain Shore Properties, talks about what makes #boutiquehotel projects work — and how his company approaches development in unique markets.

Timeshare isn’t what it used to be — and that’s exactly the point. In this episode of No Vacancy Live, I’m joined by co-host Anthony Melchiorri and Jason Gamel, President & CEO of ARDA, for a fast-moving and surprisingly eye-opening discussion on the state of vacation ownership.

In this episode of No Vacancy Live, Anthony Melchiorri and I sit down with Charlie Lopez, VP & Managing Director of ETC Hotels, the group behind the iconic Casa del Mar and Shutters on the Beach in Santa Monica. Together, we explore what true luxury means in today’s hospitality climate — and why it’s more relaxed, more local, and more personalized than ever.

The luxury travel market isn’t slowing down — it’s evolving. At Virtuoso Travel Week in Las Vegas, I sat down with Misty Belles, VP of Global Public Relations at Virtuoso, to uncover what’s really happening in high-end travel and how hotels can adapt to meet shifting guest expectations.

On this episode of Friday Night Audit, we welcome back the incredible Matt Hostetler, CDO at Red Roof to join us for some laughs, drinks and more. Watch at your own risk!!

The extended stay category just got its first-ever national ad campaigns — and Choice Hotels is leading the way. In this episode of hashtag#NoVacancyNews, I speak with Matt McElhare, VP & Segment Lead for Extended Stay at Choice Hotels International, about why now was the moment to go big on marketing, how the campaigns are shifting guest perception, and what it all means for owners and guests alike.

Ben Rafter, President & CEO of Springboard Hospitality, doesn’t pull punches. In this #NoVacancyNews, we get into the real conversations hoteliers should be having — not just about technology, but also leadership, workforce strategy, and making the numbers work. We cover a ton of ground, including: • Why getting your financials out on time is a non-negotiable • How to use AI where it matters — think labor, not gimmicks • What “table stakes” really means for hospitality leaders • Building a culture of innovation without losing the human touch • Rethinking recruitment: why hospitality must sell itself harder to Gen Z • Why mid-sized operators must become tech-fluent to stay competitive • Balancing startup speed with scaled operations Ben shares how Springboard’s merger with Hotel Equities gives them the scale to grow — without losing their edge.

A&O Hostels CEO Oliver Winter shares how he built one of Europe’s largest hostel brands—and why it’s resonating with Gen Z, solo travelers, and digital nomads. From one property in Berlin to 42 locations across Europe, A&O Hostels has become a leader in affordable, sustainable hospitality. In this episode of No Vacancy News, Glenn Haussman and Dr. Suzanne Bagnera talk with Oliver about:  ✅ Why solo travel is booming—especially among women ✅ How A&O achieves an 80% lower CO₂ footprint than competitors  ✅ Converting vacant office buildings into profitable hostels ✅ Building social spaces, work zones, and safety features Gen Z travelers expect ✅ Lessons from growing up in East Berlin and building with freedom in mind 

In this episode of No Vacancy News, Glenn Haussman heads to IHG’s Design Center in Atlanta to explore the evolution of Candlewood Suites, Atwell Suites, and Staybridge Suites with IHG brand leaders Karen Gilbride and Justin Alexander.

Edward Mady has led some of the most iconic hotels in the world. Now, he’s turning decades of experience into a leadership blueprint that blends purpose, accountability, and human connection. In this #NoVacancyNews, Glenn and Anthony chat with the longtime GM of The Beverly Hills Hotel and author of Honing the Human Edge to talk about what it takes to build high-performing teams and lasting cultures in hospitality—and beyond. 

The data is in—and it’s not just about pipeline volume, it’s about what the numbers really mean. In this #NoVacancyNews, Glenn Haussman sits down with Bruce Ford, SVP at Lodging Econometrics. They’re breaking down the latest U.S. #hotelconstruction pipeline data and uncovering the trends shaping where and how hotels will renovate and build next.

Loyalty matters—but only if it’s worth something to the traveler. In this episode of#NoVacancyNews, Glenn Haussman sits down with Elizabeth Von Tersch, Senior Travel Editor at U.S. News & World Report, to reveal he just-released rankings of the best hotel rewards programs for 2025–2026.