Sinopsis
Welcome to the Healthcare Rap, where we are ushering in the future of healthcare and we check yesterday's thinking at the door. Where we are challenging assumptions about marketing and technology, and the status quo no longer exists. Where truth drops like an atom bomb, and knowledge flows like Niagara Falls! Each week, we challenge assumptions that have been holding back healthcare marketing and ask how we can do better. Join us!
Episodios
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114 – Why We Can’t Be Silent
18/06/2020 Duración: 32minDan Dunlop and Jared sit down and have an open conversation about systemic racism and health disparities in America. Why aren’t more healthcare leaders clamoring for a future state where we eliminate the causes of these disparities? There has never been a more important time to start talking about it, and better yet, doing something about it. Thanks to Geonetric, gSight, and the brand new Shift.Health Content Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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113 – White Coats, Black Lives, and Time For Change
14/06/2020 Duración: 31minWe don’t want to miss this moment to pause our usual programming and have a meaningful discussion about health disparities, society, and race in medicine. Dr. Wayne Franklin, co-director of the Phoenix Children’s Hospital Heart Center, shares some of his experiences in his own medical career, and his take on the significance of the #WhiteCoatsForBlackLives movement on social media. Join in this important conversation about how to challenge the status quo of unequal access to care, and make meaningful progress in the medical community. See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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112 – Signs of Innovation From Top Hospital Websites
03/06/2020 Duración: 30minThe rate of change on top hospital websites is a leading indicator of the challenge for digital teams to keep up. Dave Wieneke, healthcare innovation leader at PK, captures this moment where we are seeing new signs of innovation with web content, voice search, and more. Innovation is accelerating in digital healthcare, and our response will determine our success as we stare down the onset of the COVID-19 recovery phase. All that, plus the Flava of the Week about how stories change but storytelling strategy doesn’t. Thanks to Geonetric, gSight, and the brand new Shift.Health Content Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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111 – What Comes Next for MarTech?
28/05/2020 Duración: 31minDrew Diskin, director of marketing technology for Virtua Health, shares insights from the trenches about the day-to-day function of martech teams as they move from the crisis phase to the next phase. Learn how the martech community’s collaborative spirit is helping during rapidly evolving times. All that, plus the Flava of the Week about using content to make people feel seen, and the 411 from Alan Shoebridge. Thanks to gSight and the brand new Shift.Health Podcast Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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110 – Where Is Consumer Confidence?
19/05/2020 Duración: 26minSteve Koch from Cast & Hue is in ‘da house to reveal some brand new research about consumer confidence as quarantine restrictions are starting to be relaxed across the country. After months of telling patients to stay home and not come to a hospital or doctor’s office, how do providers turn that message around without losing all the credibility and trust they just gained? And where can they create moments of delight in the new healthcare experience? All that, plus the next generation of telehealth, and an update on the best terrier mixes in the Valley of the Sun. Thanks to gSight and the brand new Shift.Health Podcast Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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109 – Who Will Fix Healthcare Now That It’s Disrupted?
13/05/2020 Duración: 29minWill incumbents fix the way that healthcare is marketed and experienced, or will it be new players who play by new rules? Jared and Peter discuss the biggest opportunity and risk for hospitals and health systems as they start to hit the downside of the pandemic curve. All that, plus Jared butchers a Star Wars quote, and hey, will we get baseball this year? Thanks to the brand new Shift.Health Podcast Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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108 – Dealing With Unexpected Job Changes
07/05/2020 Duración: 24minWith many in the industry being furloughed or laid off, Jared shares everything he has ever learned and felt about unexpected job changes. How do you deal with the feeling that your job isn’t “essential enough” as you return to work? Jared keeps it real as he shares about exploring related career fields, creating motivation with bulletin board material, and finally taking the first steps to develop your personal brand through personal content. Thanks to the Shift.Health Podcast Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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107 – RECOVERY: How Do You Plan For All Scenarios?
28/04/2020 Duración: 33minWe’ve got Lee Aase in ‘da house giving an inside look as the Mayo Clinic plans for every scenario in the early stages of the recovery phase. He shares his recommendations for hospital social media teams as they work through new organizational structures and financial shortfalls, and how to lean on virtual communities. All that, plus the Flava of the Week on developing a taste for disruption. Thanks to the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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106 – NOW WHAT Ep 4: Healthcare Business Strategy’s Reset
21/04/2020 Duración: 32minJames Gardner and Jhaymee Tynan discuss business strategy’s reset and where it goes from here on the 4th and final episode of the Now What? series. Now What? is the on-demand panel discussion series about how healthcare marketing is changing before our eyes, and what to do about it. This was the first series of any kind to address post-pandemic strategies for healthcare marketers. This series is produced by the Shift.Health Network, the infotainment media network for healthcare marketers to challenge their way of thinking and lead meaningful change. Don’t just listen; watch the entire 4-part series on YouTube. See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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105 – NOW WHAT Ep 3: How COVID-19 is Accelerating MarTech
15/04/2020 Duración: 33minEpisode 3 of the on-demand panel discussion series Now What is a digital deep dive featuring guests from some of the most forward-thinking tech organizations – Paul Griffiths from Perficient, Kristi Ebong from Orbita, and Chris Hemphill from SymphonyRM. What have we seen with chatbots, voice, CRM, and the digital healthcare customer experience during the pandemic, and what lessons do we need to keep with us about martech as we start pivoting to the post-Pandemic world? This series is produced by the Shift.Health Network, the infotainment media network for healthcare marketers to challenge their way of thinking and lead meaningful change. Watch the entire series on YouTube. See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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104 – NOW WHAT Ep 2: Starting Your Post-Pandemic Marketing Plan
07/04/2020 Duración: 35minEpisode 2 of the on-demand panel discussion series Now What features Dan Dunlop and Haley Hite sharing starting points for your post-pandemic marketing plan. As difficult as it is to devote any time to non-COVID-19 activities, healthcare marketers must start developing their post-pandemic plan now so they don’t get caught flat-footed. Learn how to use plain language in your content, how to pivot brand messaging, and how to thank frontline healthcare workers appropriately. This series is produced by the Shift.Health Network, the infotainment media network for healthcare marketers to challenge their way of thinking and lead meaningful change. See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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103 – NOW WHAT: How Healthcare Marketing is Changing
31/03/2020 Duración: 31minAs the present and future of healthcare marketing are changing right before our eyes, how can you thrive? Join a panel discussion with Paul Szablowski and John Marzano on how the COVID-19 pandemic could be a catalyst for healthcare organizations in the long term. Learn how to pivot brand messaging, how to recover from pausing service line campaigns, and how to focus marketing operations to succeed once business restrictions are lifted.Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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102 – COVID-19: How Are Digital Teams Stepping Up?
24/03/2020 Duración: 35minAndy Gradel, director of digital marketing for Wolters Kluwer, drops by to discuss the role of web and digital teams during the coronavirus pandemic. How do you know what NOT to include on a coronavirus landing page for your hospital? How do we leverage relationships from conferences while we’re social distancing? All that, plus a brand new LinkedIn group to share COVID-19 resources, and the 411 from Alan Shoebridge. Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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101 – EMPATHY AT WORK: Could You Use a Little More?
17/03/2020 Duración: 25minThe COVID-19 outbreak has only exacerbated the need for more empathy and kindness at work. As you’re on the front lines, you’re getting blasted from all sides with no relief in sight. In this episode, Moshe Engelberg, author of The Amare Wave, discusses how we can uplift business by putting love to work. All that, plus Trader Joe’s culture, and the 411 for healthcare marketers from John Marzano. This is a timely message for everyone in healthcare on the front lines of the pandemic, and we stand by you as you work tirelessly to serve the needs of your stakeholders. See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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100 EPISODES: What Has Surprised Us?
10/03/2020 Duración: 33minJoin the celebration as Jared and Peter reveal their top surprises from the first 100 episodes. From the creation of the Posse to brands bringing back humanity, be a part of this memorable episode that has been two years in the making. All that, plus the Flava of the Week about where we’ve been and where we’re going, and the 411 featuring Paul Szablowski. Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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99 – BURNOUT: How Do Marketers Burn Bright & Not Burn Out?
03/03/2020 Duración: 31minOne of Australia’s leading mindset coaches for business, Dr. Ben Carvosso, knows how easy it is to burn out rather than burn bright. And with all of the rapidly changing expectations placed on healthcare marketers, it’s no wonder that it can be easy to feel unfilled in our day-to-day work. Using methods from his bestselling book Life CEO, learn keys to doing your life’s work rather than just doing busy work.Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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98 – EDUCATION: How Do Healthcare Marketers Keep Up?
25/02/2020 Duración: 29minKathy Divis and Mike Schneider from Greystone.net stop by to discuss what professional education looks like for healthcare marketers in an era when it can be a struggle to keep up with all of the changes. Part of our continual education as healthcare marketers is attending conferences like HCIC, and Kathy and Mike give a super sneak preview of this year’s conference in Los Angeles. All that, plus the Flava of the Week on learning from adjacent areas of knowledge, baseball predictions, and the 411 from John Marzano about how marketers can benefit from the new primary care battleground.Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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97 – FANOCRACY: How Can Healthcare Brands Create Passionate Fans?
18/02/2020 Duración: 29minHow can healthcare organizations turn fans into customers and customers into fans? David Meerman Scott and his daughter Reiko Scott, co-authors of the new bestseller Fanocracy, drop the science behind igniting the power of communities when they share a passion. All that, plus the lowdown on narrative medicine and the 411 on how to position yourself now that the game board is resetting again. Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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96 – SEARCH: What’s Trending in Health?
11/02/2020 Duración: 34minGet your ears ready as Fernando Angulo, head of communication for SEMRush, brings a rapid-fire roundup of national and international search trends for healthcare. He shares the lowdown on top search queries, how zero click searches affect healthcare organizations, and more based on SEMRush’s recently released research. All that, plus the Flava of the Week about looking at the data you already have, and the 411 on answering a common question from Alan Shoebridge. Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.
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95 – DIGITAL HEALTH: Time for a Reality Check?
04/02/2020 Duración: 35minJared and Peter give their takes on recent headlines about the definition, promise, and hype surrounding digital health. What problems lie ahead for marketers trying to reach interested clinicians, and how do we avoid adding to the noise? All that, plus the 411 on the pursuit of perfection and the freestyle rap of the month about content marketing. Thanks to Martech.Health, Ultera Digital and the Shift.Health Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.See omnystudio.com/listener for privacy information.