No Vacancy With Glenn Haussman

Chip Rogers, President & CEO of AH&LA shares his experience during first year running AH&LA as well as critical industry issues and what AHLA is doing to stop human trafficking.   First, Johnathan Capps, VP of Revenue at Charlestowne Hotels, on the rise of secondary markets, why Charlestowne loves the trend and how they plan to continue dominating those markets. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

5G is coming, and it'll empower an IoT (Internet of Things) revolution. What does that mean for your hotel? With the adoption of IoT--think Apple Watch, Smart TVs, Amazon's Alexa, etc., 5G could become table stakes for your hotel as guest demands mirror the same experience they have at work and home. A huge opportunity is coming for your hotel and how it will engage its guests. Michele Depré, from Verizon, breaks it all down for us. Guest: Michele Dupré, Group Vice President, Verizon Enterprise Solutions Time: 21 minutes

Aly El-Bassuni, SVP, Franchise Operations, Americas at Radisson Hotel Group shares company update on franchise sales,  brand changes and more including landing Treasure Island in Las Vegas and several NY properties. First, Amanda Frasier, EVP, Standards and Ratings, Forbes Travel Guide reveals the world’s best bar and what they doo to make them the best. View the 2019’s World’s Best Hotel Bars Announcement: http://novacancynews.com/article/forbes-travel-guide-unveils-2019s-worlds-best-hotel-bars/ To view the full Verified List for 2019’s World’s Best Hotel Bars, visit https://www.forbestravelguide.com/collections Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

After 10 years of good times the industry is facing decreasing margins and supply growth outpacing demand. How do you compete in times of increased uncertainty? Listen to my conversation with IDeaS Chief Evangelist Klaus Kohlmayr about the state of the industry and what action hoteliers need to take to remain competitive in 2020. visit. www.ideas.com  

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss how the traditional hotel business, the sharing economy, co-working, co-living and more are transforming the future of the hotel business into something new. Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:  iTunes, Google Play, Stitcher

Sloan Dean, COO and Jarrad Evans, CIO of Remington Hotels explain their corporate strategy, the state of the hotel business as they see it, and discuss their portfolio and what it’s like having a property in Alaska. First, Jeff Crabiel, GM Westin Nashville discuses what it’s like running his hotel, catering to the convention crowd, the explosive growth of the hotel business in Nashville and lots more. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointm

The key to a traveler’s heart nowadays seems to be through the stomach. Food tourism already makes up over a quarter of total travel revenue, and it is expected to grow significantly in the next 5 years.  Not only are food and beverage (F&B) experiences a giant source of additional revenue, but prosperous hoteliers have already discovered that these experiences are a lucrative source for driving loyalty.  Listen in to learn about this growing trend and why hotel revenue strategies and loyalty programs could benefit from a culinary focus.    Guests: Lauren Rothrock, VP of Web and Video Solutions, Travelclick Allison Page, Founder and CPO, Seven Rooms

What is conversational ecommerce? Our guest explains that it’s the intersection between messaging apps and shopping, empowering brands to interact directly with consumers. How does this impact the guest journey? The guest experience during their stay? Your hotel revenue? Only one way to find out…listen in now! Guest: Lex ten Veen, EVP Strategic Partnerships, Uberall, former CEO of Navads Time: 28 min

Some more insight gleaned at The Lodging Conference. We speak with Geoff Andrew, CEO of World Hotels about why they were acquired by Best Western Hotels & Resorts. First, Peter Berk, PMZ Capital on state of hotel financial markets as interest rates are at “generational lows” according to Berk. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

This past week we had The Lodging Conference in Phoenix AZ and Glenn up his analysis on the event from all perspectives. Then we learn about the new Atwell Suites brand by IHG in an interview with VP Jenn Gribble. They’re making a play for what they call the long stay of four to six nights. Then Glenn speaks with industry icon Kirk Kinsell. From leading IHG and Loews, to starting his own investment company, we take a look at his career, his various leadership positions, what he’s up to now and his advice for the next generation of hoteliers.   Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show

Glenn and Estella are joined by Cliff Galitz from Google Travel to break down Google’s efforts to simplify the guest’s travel planning process and how to secure your hotel strong leads by leveraging Google My Business and all the cool intelligence and automation wrapped up in Google Hotel Ads. Guest: Cliff Galitz,  Partner Development Manager, Google Time: 18 minutes

According to the execs at Selina, the brand is not just a hostel, it’s a place to connect with others. It’s also a place for creating community and coworking. Essentially, it’s the future of hospitality, a trends Glenn has been squawking about for years. He talks to Ravi Govada, Head of Global Market Research at Selina about the brand and how it’s leveraging the latest trends. But first, Glenn and Michael Taylor, Travel Practice Leader of J.D. Powers discuss being satisfied with airlines, and which ones are doing what right!  Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com  Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.pat

We attended the Legislative Action Summit this week and caught up with AAHOA Chair Jagruti Panwala, Congressional Representative Ed Case, Best Western Hotels & Resorts’ COO Ron Pohl. But first, Glenn and his special cohost Anthony Melchiorri discuss the major issues affecting the hotel business in this unique crossover with the Checking in with Anthony and Glenn podcast! Subscribe to Checking In with Anthony and Glenn Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Poll

Savvy hoteliers are taking control of their hotel’s reputation with guest feedback technology, but it’s their embrace of Customer Experience 2.0—dealing with issues, real-time, and putting that data in motion, that is making a huge difference. Why is this different than historical hotel surveys? It’s easier than ever to engage with a guest while still in-house, gathering positive, and negative feedback, but most importantly, allowing issues to be resolved before the guest leaves, before they bash your brand online. The scintillating Mareesa Hoglund from SocialSurvey, joins Glenn and Estella to talk us through using technology to keep your hotel’s reputation immaculate. Guest: Mareesa Hoglund, Customer Success Manager, SocialSurvey Time: 22 minutes

Recorded during Red Roof’s brand conference this week, Glenn chats with both red Roof President Andy Alexander and Chief Development Officer Phil Hugh. They discuss the annual conference, respective brand updates and much more. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsors: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Hey hoteliers! It's budget season.  Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss what you need to be thinking about most when it comers to figuring out next year's spend for your hotel assets.  Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:  iTunes, Google Play, Stitcher

Grand Rapids wants your business, so they created a special Hotel District. What it means and why this might be a great idea for your community. We chat with George Aquino, vice president and managing director, AHC+Hospitality to learn more. Then, with Lindsay Wilkinson who is Director, Corporate Responsibility – Environment and Commercial Integration at IHG shares why the company is jettisoning it’s small amenity bottles in favor of bulk dispensers and what it means to both guests and hoteliers. Plus, what else are companies thinking about to be good stewards to the universe. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Gl

Big news from Aimbridge Hospitality and Interstate Hotels & Resorts as they announce plan to merge. Bruce Ford of Lodging Econometrics and Glenn break the deal down and analyze the ramifications. What do you think of the deal and how do you think it'll affect the overall hotel business Watch the video version on FB, LinkedIn, You Tube and at NoVacancyNews.com 

Hoteliers have been talking about collecting data for years, but have struggled to turn it into something practical. Now, the advances in technology and processing power are allowing the use of machine learning to leverage that data in meaningful ways. But, what does that really mean? Kelly McGuire sits down with Glenn and Estella while at HITEC to break all down for us. Guest: Kelly McGuire, PhD, Revenue Management, Cornell and former Sr VP, Revenue Management at MGM Sponsors: Cendyn and GCommerce Time: 25 minutes

Here's a vibrant discussion on staff security and safety. This panel was hosted by Glenn Haussman and features:  Adrienne Weil – VP of Strategic Partnerships, AHLA Parminder Batra – Co-Founder and CEO, TraknProtect Steven Norris – VP of Business Development, BluIP Einar Rosenberg – Chief Innovation Officer, Creating Revolutions Robb Monkman – Founder and CEO, React Mobile Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/