No Vacancy With Glenn Haussman

We’re back in our pre-recorded format! In this episode of hashtag#NoVacancy, I’m joined by Seth Bolt and Tori Bolt, founders of Bolt Farm Treehouse, who’ve created one of the most compelling hashtag#hospitality concepts in the country—where hashtag#guestexperience, design, and mission-driven leadership all come together in a powerful way. Doctor Prodcuer Suzanne cohosts. Special thanks to our advertiser: Actabl – Gives You the Power to Profit. Visit them at Actabl.com

At #NoVacancyNews we caught up with Amit Aghara, CTO of Fintech, to get a closer look at how they’re transforming invoice management for hoteliers — and it’s not just about #alcohol anymore. We broke down how Fintech streamlines the complex world of payments, regulations, and vendor management — all via automation and smart tech.

During Hospitality Financial and Technology Professionals (HFTP®) HITEC, hashtag#NoVacancyNews caught up with Jennifer Barnwell, President of Curator Hotel and Resort Collection, to discuss how she evaluates hospitality technology for a diverse portfolio of independent hotels. With so many vendors vying for attention, she shared how Curator narrows the field and finds real value for its member hotels. Here’s what we covered: How Curator uses events like hashtag#HITEC to strengthen vendor relationships and discover meaningful innovations The role of pilot programs in validating tech before wider adoption Why it's critical to focus on tools that support team efficiency and guest experience The growing pressure on profitability in a year of minimal revenue growth Curator’s commitment to helping members stay ahead without getting overwhelmed If you're feeling the pressure to make smart hashtag#hospitalitytech decisions, Jen offers a sharp, practical perspective that’s well worth your time. Special thanks

David Donnelly's philosophy is that success is built on strong, mutually beneficial relationships. That attitude's going to get him into trouble while hanging with Glenn, Craig and Producer Dave. Tune in and find out

Yesterday at Hospitality Financial and Technology Professionals (HFTP®) hashtag#HITEC2025, I spoke with Ben Jamieson of Sonesta International Hotels about how the company is approaching hashtag#hoteltechnology and operations to support one of the fastest growth stories in hospitality. With more than 1,200 hotels and a portfolio that spans from economy to upscale, Sonesta is focused on building systems that work across all brands while keeping the guest experience front and center. This episode of hashtag#NoVacancyNews looks at how they’re doing it. Key points from our conversation:

This week at Hospitality Financial and Technology Professionals (HFTP®) HITEC, hashtag#NoVacancyNews sat down with Max Spangler, VP of Technology at Charlestowne Hotels, to discuss how their team is making clear-eyed tech decisions in a time when everything seems to be labeled “AI” - whether it is or isn't! Here’s what you’ll learn: *Why “AI-washing” is making it harder—not easier—to evaluate hotel tech *How Charlestowne’s steering groups across departments help vet, test, and implement tools that actually work *The impact of AI tools like Cursor and Windsurfer for lean teams managing boutique properties *How they’re now creating slide decks, video, and image content faster than ever—without sacrificing quality *What tech vendors should be doing to explain why they’re using AI (instead of just saying they are) If you care about hotel technology that actually helps your team—not just sells buzzwords—this is a great one to watch. hashtag#NoVacancyNews is here at hashtag#HITEC2025 bringing you the real c

While in Indianapolis, hashtag#NoVacancyNews caught up with Michael Hirschler of Staypineapple Hotels Inc. during an event with Cendyn to talk about how the company rebuilt their hashtag#hoteltech stack from the ground up—and why taking risks on emerging platforms was the right call. In this short and insightful interview, you'll hear:

Recorded live at HITEC 2025, #novacancynews caught up with Jenna Fishel, Chief Commercial Officer at First Hospitality, to explore how her team is taking #AI from theory to action—and evolving how commercial teams collaborate. This isn't about chasing tech trends. It’s about building smarter systems that make life easier and business better. Here’s what we covered: How #hoteltechnology is being used to analyze commercial calls and suggest strategy improvements The shift from siloed meetings to a fully integrated commercial strategy that include marketing, sales, revenue, and ops Why First Hospitality built a dedicated marketing team—and what happens when you stop forcing salespeople to moonlight as marketers The power of collaboration in a world where RevPAR growth is harder to come by Ways AI is helping reduce repetitive tasks so teams can focus on meaningful work

Recorded last month at Westgate Las Vegas Resort & Casino, hashtag#NoVacancyNews got an amazing backstage experience with the legendary Cami Christensen, President & GM of the property. Cami started at the front desk and now runs this iconic resort — and we had a lot of laughs and hashtag#Elvis sightings along the way.

On this episode of #NoVacancyNews, I reconnected with longtime industry powerhouse Juan Corvinos Solans during NYU IHIF, who just made a major career pivot—leaving Hilton after 16 years to take on a bold new leadership role as President of #CALA for Hotel Equities. So, what drives someone to walk away from the familiar and embrace the unknown?   We discuss:   *Why Juan stepped away from a steady brand career to lead something new   *How he's helping build a startup-style venture focused on all-inclusive and urban lifestyle hotels   *What it's like to switch from brand-side to operations-side leadership   *Why he's traveling more than ever—and how his wife found out about the move from a press release. Uh-oh   *The vision for combining U.S.-based operational expertise with local talent across Latin America   *Building a team of hospitality rock stars with a fresh perspective   Juan’s passion for shaking up the status quo is contagious—and you’ll want to hear what’s next.   Special thanks to Actabl:

Last week at the Stonebridge 's annual conference in hashtag#NewOrleans – where I hosted, moderated and delivered a keynote -- I spoke with EVP Operations Lee Palaschak for hashtag#NoVacancyNews about how the company is transforming. With a clear focus on culture, people, and purposeful partnerships, Stonebridge is entering a fresh chapter — or as Lee calls it, a “rebirth.”

Recorded recently in Las Vegas, I caught up with Tony Yousfi, CMP, Chief Sales Officer at the iconic The Venetian Resort Las Vegas, for an energizing hashtag#NoVacancyNews conversation about what it takes to keep 7,000 suites full, 2.2 million square feet of space active, and 10,000-person events running seamlessly—week after week.

Recorded on location in Ft. Worth, Texas, I chatted with Mark Kimber, Chief Revenue Officer at Fintech, spoke to hashtag#NoVacancyNews to uncover how this decades-old alcohol invoicing powerhouse is shaking things up in hospitality. If you manage hotel operations and are drowning in invoices, this conversation might just change the way you work.

Tim Flohr is an Associate Professor of Teaching at U of Memphis and the Co-founder & Managing Partner of HospitalityInternships.com . Tonight he risks it all by joining Glenn, Craig, and Producers Dave and Suzanne for some ‘innocent’ drinks and laughs to kick off the weekend. Plus, Glenn is on location in New Orleans.

Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews, we talk with Rob Smith, CEO & President of Stonebridge Companies, who’s bringing humanity back to hospitality — without ignoring the power of technology.

Hospitality is shifting—and Joseph Bojanowski, President of PM Hotel Group, joined hashtag#NoVacancyNews during the NYU IHIF to gauge what’s really happening in the hashtag#hotelindustry right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic planning *What PM Hotel Group is seeing with real-time travel demand and consumer behavior *How seasonality shifts and timing affected hotel comp sets in 2025 *Strong ADR growth trends despite softening fundamentals *Firsthand insights from the opening of Evo Tahoe City—where experience-driven travel is thriving *Why the hospitality economy might be untethered from the broader U.S. economy What it all means for investors, operators, and leaders looking to make their next big move

What’s really happening with new hotel construction in today’s unpredictable climate? #NoVacancyNews sat down with Mark Laport, CEO of Concord Hospitality Enterprises, during NYU IHIF this week to discuss: •

Recorded this morning live at NYU IHIF, hashtag#NoVacancyNews sits down with Greg Kennealey, CEO of Peregrine Hospitality, to unpack the realities of operating, investing, and thriving in today’s uncertain hotel landscape.

Recorded live at the NYU IHIF, hashtag#NoVacancyNews catches up with Zack Gharib, President of Red Roof, exactly one year after their first interview—this time with plenty to celebrate and unpack.