Charge Podcast

For 20 years award-winning chiropractor Dr. Kelly Henry helped his patients live healthier lives. With a constant focus on providing exceptional customer service, Dr. Henry grew his clinics into one of the top producing chiropractic offices in the nation with multiple locations and doctors.  Since 2018, Dr. Henry has used his system to coach business leaders on how to significantly and rapidly increase profits and growth in their companies.  He’s also the author of “Define and Deliver Exceptional Customer Service”.  A success manual with proven strategies on how to maximize growth and profits Do you have a call to action? What three questions are you going to answer for us today? He will help us understand why customer service is so important now and in the future. What is a huge common misunderstanding that most businesses have regarding their customer service? What are some key actions a business owner can implement immediately that will have a tremendous impact on improving their customer service? Sho