What's The Difference?

What You Will Learn: Sara defines Cultural Competence as understanding how our unconscious minds make decisions for us and taking conscious control of our behaviors Why the first step in defining the benefits of Cultural Competence involves recognizing the “differences that make a difference” Why our level of Cultural Competence is involved in virtually every interaction we have in the workplace How research by Joseph DiStefano and Martha Maznevski found that diverse teams make up both the worst and best performing, with Cultural Competence being the deciding factor Why less than 17% of our population falls within the two most effective stages of Cultural Competence, and how we can develop those skills Why major organizations like Google and Target even struggle to recognize and respond to the differences that make a difference Why tying Cultural Competence to your strategic priorities like breaking into new markets or mergers/acquisitions can help you make the case Why the “do nothing” strategy of maintaini