Lifeguard It

Digital experience monitoring solutions empower IT with data and analytics to understand the intersection between end users and technology. With this knowledge, IT can act to better align technology to user need, solve problems proactively, quantify the business value of new technology investments, address the root cause of performance issues, and boost end-user experience.     In this episode, we interview Ryan Purvis, CIO of HiLo Maritime Risk Management about how he's used and found value in SysTrack as a digital experience monitoring tool.    You can get in touch with Ryan on Twitter: https://twitter.com/ryanpurvis or LinkedIn: https://www.linkedin.com/in/ryanpurvis/    Follow Lakeside: https://twitter.com/lakesidesoft   Subscribe to our blog: https://www.lakesidesoftware.com/blog   Send us your questions! Ask us about IT, tech news, our show, or anything you want. Email us at LifeguardIT@lakesidesoftware.com. Send us the IT conundrums that have been keeping you up at night—we'd love to help.   If you enj