Dos Marcos

Ever wonder why most mattress strategies flop? Billion-dollar merchandiser Nora Gomez reveals the shocking truth—and how AI is reshaping sleep retail.What really makes a mattress store unforgettable? Join Mark Kinsley as he sits down with Nora Gomez—former Chief Merchandising Officer at Nebraska Furniture Mart and the visionary behind Next Generation Growth. Nora has built and led teams for brands like Pier One and Victoria’s Secret, traveled to over 100 countries sourcing design inspiration, and now coaches sleep and retail leaders to thrive in the AI era.In this episode, Nora breaks down why most mattress strategies fail (hint: it’s not about product or price), the secret to building customer trust—even with compressed mattresses in a box—and why technology alone won’t save your retail business. If you’ve ever struggled to bridge online and in-store experiences, or wondered how to future-proof your team against disruption, Nora’s insights will change the way you think about sleep retail forever.Industry exp