Alan Weiss' The Uncomfortable Truth

My wife wasn't feeling well, so I went out to eat at 5:30 and brought her something back. When I do that, I bring my iPad and read a book at the bar. I finished, the takeout arrived in a shopping bag, and I drove home. At 10 pm I thought I'd play some Angry Birds before going to bed but realized my iPad was gone. I used "Find My iPhone" to determine that it was still in the restaurant. Although after hours, they answered the phone.  "We have it right here," said a manager, after a brief search, "come around to the door by the bar, it's open. We're cleaning up." They were cleaning up, and the same bartender from five hours earlier came out and handed me the iPad. We chatted, I thanked him, drove home (and played Angry Birds). That's the way it's supposed to work, right? Friendly people, honesty, using technology as a help to solve something. Yet we keep valuables locked in hotel safes, we're careful about where we keep our wallets or carry our purses, and some stores don't accept any cash larger than a tw