Can't Stop The Growth

David Zhao, Co-Founder of Pika, envisions a better front office experience for contractors. An advocate for single platforms like SurfaceTime for field work and Pika for home use, David sits down with host Chad Peterman to explore the transformative role of technology in the residential services industry. Throughout the conversation, Chad and David highlight the importance of efficient software, the challenges of sales presentations, and the need for proactive engagement with customers. Get an introduction to Pika's innovative features, such as a sales presentation tool for customized in-home visits, end-to-end white glove rebate management, and automated note-taking. Together, they discuss the significance of seamless integration with existing systems like ServiceTitan, the impact of data in sales and customer presentations, and the increasing costs of online leads in the HVAC industry. Tune in to learn more about leveraging technology for growth. Additional Resources Chad on LinkedIn David Zhao LinkedIn Pi

Chad Peterman is joined by industry veterans Eric Howarth, GoodLeap, and Ken Goodrich, Goettl, to discuss the transformative power of consumer financing in HVAC businesses. Eric and Ken delve into the effectiveness of consumer financing and how it can revolutionize sales growth, drawing examples from successful companies like Renewal by Anderson, Essler Group, and Moore Group. The conversation covers a spectrum of financing strategies, including using fixed-rate long-term loans and no interest, no payment options to alleviate customers' "cash separation anxiety." Additional Resources Chad on LinkedIn Chad Peterman | CEO | Author Eric Howarth on LinkedIn Ken Goodrich on LinkedIn Peterman Brothers Website Learn More About GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Episode Description: How do you overcome fear in a leadership role? From navigating uncertainty to strategic decision-making, Chad Peterman unpacks the essentials of leading in challenging times. Drawing from personal experiences and extensive insights, Chad explores the critical role of attitude, the importance of over-indexing in care, the value in taking a step back to move forward, and how focusing on better rather than more creates meaningful progress. Learn how to respond to crises effectively, transform fear into positive action, and lead with urgency to inspire their teams. Whether you lead a department, a company, or yourself, tune in to discover strategies that equip you to thrive in any adversity. Additional Resources Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

 Learn how video can make your home service business competitive. In this episode of "Can't Stop the Growth," Megan Bedford welcomes Nancy O'Hare-Zika, owner and president of Yellow Dog Creative. Nancy dives into the transformative power of video marketing for home service businesses and reveals effective strategies to enhance brand visibility and customer engagement. She discusses the importance of creating emotional connections through video, shares insights on educational content, and highlights how to leverage different platforms for maximum reach. With practical advice on using budget-friendly video options and a focus on authenticity, this episode is packed with actionable tips. Don't miss expert insights that can revolutionize your marketing approach—learn how to harness the power of video to grow your home service business successfully. Additional Resources: Connect with Nancy O’Hare Zika Yellow Dog Creative Connect with Megan Bedford Learn More About CAMP Digital  Chad on LinkedIn Chad Peterman | CEO

In this episode of Can't Stop the Growth, Chad Peterman is joined by Paul Redman, founder of Contractor Commerce, to discuss the revolutionizing impact of online sales and filter subscriptions in the HVAC and moving industries. Paul highlights a moving company's instant quote system and the shift in consumer behavior during major purchases. The conversation underscores the importance of speed in leading and providing a seamless online buying journey. Paul and Chad delve into the revenue potential and operational ease of filter subscriptions, sharing real-world examples and strategies for customer retention. Additional Resources:Chad on LinkedIn Peterman Brothers Website Paul on LinkedIn Contractor Commerce Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

In this re-released episode, Chad Peterman dives into the strategies and mindset needed to leave a lasting impression in your workplace. He explores how you can become the most indispensable person in your department by embodying a sense of urgency, continuously improving yourself, and helping others along the way. He will uncover key factors that make individuals unforgettable, the importance of taking action to fix problems, and how personal growth and self-reflection play a crucial role in leadership. So, get ready to unlock your potential and discover the power of being unforgettable. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

In this re-released motivational episode, Chad Peterman emphasizes the significance of clarity, action, and ambition in achieving your dreams and goals. He shares personal anecdotes and practical advice to inspire us to take charge of our aspirations. Chad stresses the importance of being clear about what you want, taking daily steps toward your goals, and thinking big. He believes that success becomes more achievable when you're crystal clear about your vision and consistently work towards it. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

In this re-released episode of Can’t Stop the Growth, Chad Peterman explores the power of dreams and how they can drive personal and professional growth. He shares his own experience of achieving an extraordinary dream and the lessons he learned along the way. From starting with nothing to winning a state championship, he emphasizes the importance of believing in your dreams, taking action, and living as if they have already come true. Get ready to be inspired and motivated to chase your own dreams.  Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Chad Peterman is dedicated to making his environment the ultimate breeding ground for innovation and resilience through mindset. In this episode, he dives deep into the principles of mastering one's mindset, emphasizing the significance of taking responsibility, learning from failures, and aligning with one's core purpose. Chad encourages us to embrace challenges as opportunities for learning, underscoring the idea that setbacks are merely perceptions, not realities. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

From garage doors to the helm of Home Service Freedom, Tommy Mello has paved an expansive career path, leveraging his expertise in home services across various industries. Now guiding countless entrepreneurs, Tommy shares vital strategies for business resilience and success. In this episode, Tommy discusses the universal applicability of his business formula, how to thrive in economic downturns, and ways to maximize marketing ROI. Joining host Megan Bedford for the Around the CAMPfire series on the Can’t Stop the Growth Podcast, Tommy imparts actionable insights designed to empower business owners to scale their operations and secure a competitive edge in the home services sector. Additional Resources: Connect with Megan Bedford Learn More About CAMP Digital Register for CAMP Digital's webinar Connect with Tommy Mello Home Service Freedom Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with our Sponsor, GoodLeap More on PeopleForward Network Follow PeopleForward Network on Li

From physicist to the forefront of HVAC innovation, Peter Capuciati has navigated a unique career trajectory, leading to his key role as a pioneering force at Bluon. Alongside him, Logan Marshall brings his in-depth industry experience to the discussion, emphasizing the essential support tools for technicians. Hosted by Chad Peterman, this episode delves into how Bluon is revolutionizing the trades industry by integrating advanced AI to enhance technician efficiency and accuracy. Peter and Logan discuss how AI not only accelerates problem-solving but also fosters a learning environment that bridges the gap between generations of technicians. They explore the profound impact of real-time data on parts availability and the potential for AI to streamline operations, ultimately boosting profitability and customer satisfaction. Additional Resources: Chad on LinkedIn Peterman Brothers Website Peter on LinkedIn Logan on LinkedIn Bluon Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn 

Jamie Miller has navigated a complex journey in the evolution of Miller’s Services, a family-owned business. This legacy passed down from their grandparents, has transformed from a humble septic business to a diverse home services provider with over 100 employees. In this episode, Jamie discusses the challenges of leadership transition, the critical role of vulnerability in fostering a thriving business environment, and how continuous learning and adaptation have been vital to their success. Together with host Chad Peterman, they explore the importance of developing strong management teams, empowering effective communication, and the unique experiences brought by diverse team members. Additional Resources: Chad on LinkedIn Peterman Brothers Website Jamie on LinkedIn Miller’s Services Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Mark Spencer, a seasoned expert and the force behind Consumer Fusion, brings a wealth of knowledge on reputation management, particularly in the home services franchising and healthcare industries. In this episode, he and Chad Peterman delve deep into the nuances of managing online reputation and reviews in today's digitized world. Mark uncovers the three-pronged approach to reputation management integral to any modern business: generating reviews as an offensive strategy, removing negative feedback as a defensive tactic, and crafting precise review responses. Additional Resources: Chad on LinkedIn Peterman Brothers Website Mark on LinkedIn Consumer Fusion Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Navigating the evolving landscape of home service industries, Bill Rossell and Alicia Johnston bring their combined expertise to the latest episode of "Can't Stop the Growth" CAMP Digital series with host Megan Bedford. With over a quarter-century of industry wisdom, Bill, CEO of LB Capital, delves into the transformation from print Yellow Pages to digital dominance, emphasizing a customer-first approach. As a seasoned coaching manager from Nexstar Network, Alicia advocates for strategic marketing planning up to six months ahead for SEO and quarterly flexibility. Together, they unpack the "four c's" - cash, collections, collaboration, and coaching - that are key to recession-proofing businesses. They spotlight the human touch in customer interactions, whether through digital platforms, print media, or direct mail, and highlight the value of internal and external branding consistency. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website  Connect with Megan Bedford Learn

In this episode of Can't Stop the Growth, host Chad Peterman discusses the power of accountability in personal and professional growth. Chad delves into the importance of creating possibilities beyond what we think is possible and emphasizes the need to focus on controlling what can be controlled to drive success. He uses real-life examples and statistics to illustrate the impact of accountability on results. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Data takes center stage in this "Experience Matters" series episode with smartac.com. In this new monthly series on Can't Stop the Growth, Josh Teekell and Andy Fuselier are revolutionizing the way we think about HVAC and plumbing through technology. This time, they focus on the transformative power of strategic pricing and membership plans that drive business success and customer loyalty. They discuss effectively implementing change without disrupting your organization's rhythm and why incremental adjustments, underpinned by technology tools, could be your ticket to enhancing efficiency and seizing growth opportunities. Together they explore how the numbers you crunch influence perceptions, the delicate balance of initial pricing versus churn rate, and the strategic significance of aligning those dollars with your company's overarching ambitions. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Andy Fuselier Connect with Josh Teekell Learn more about

Gail Tripp has a wealth of experience in consumer financing and home improvement sales. From correcting application submission errors to adding co-borrowers, she shares insights on turning financing declines into approvals, shedding light on deciding consumer behavior. She joins Chad Peterman to discuss how strategic financing is crucial for HVAC companies' growth, especially as we look toward 2024's unpredictable challenges. Together, they stress the importance of overcoming economic hurdles such as inflation and supply chain shortages, and how leveraging social media can positively impact our industry. Gail and Chad advocate for embracing financing early in the sales process and selecting partners wisely for sustainable growth. Additional Resources:  Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Gail on LinkedIn Get Started with GoodLeap Learn More About GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn

Chris Moore, a managing principal at EPIC Insurance Brokers & Consultants, takes the mic to delve into the world of risk management in the first episode of "Risky Business: Understand Your Risk, Realize Your Reward," a special series on the Can't Stop the Growth podcast. In this episode, Chris, discusses the concept of risk, breaking down the elements of risk and how to take ownership of a risk management process to mitigate its negative impacts. He introduces the four risk profiles and provides insightful examples using the popular Powerball lottery to illustrate the relationship between risk and reward. Chris also outlines the steps of the risk management process, including identifying, analyzing, evaluating, treating, and reviewing risks. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Chris on LinkedIn Learn More About EPIC Brokers Contact EPIC Brokers More on PeopleForward Network Follow PeopleForward Network on LinkedIn 

In this epsiode, Chad Peterman shares invaluable insights to fall in love with the growth process as you chase your goals. He underscores the importance of commitment, urgency, and energetic action—all essential for propelling teams toward productivity and success. Chad emphasizes learning from both triumphs and setbacks, as well as celebrating collective successes. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn 

Navigating from Silicon Valley to the frontline of business leadership, Bill Lennan brings his expertise in product design and team management to this episode of "Can't Stop the Growth." As a revolutionizer of leadership practices, Bill discusses his unique approach to enhancing team productivity and the criticality of understanding individual team members’ needs. He shares his "40% better" model, a customized six-month engagement strategy, and dives deep into the significance of mental models in shaping effective leaders and empowered teams. Alongside host Chad Peterman, Bill emphasizes the value in creating safe spaces for employees to voice concerns, as well as the necessity for personalized mentorship. Additional Resources:Chad on LinkedIn Peterman Brothers Website Bill on LinkedIn Learn more about 40% Better More on PeopleForward Network Follow PeopleForward Network on LinkedIn