The Saas Revolution Show

Eric Santos, CEO and founder of Resultados Digitais (RD) is this week’s guest on The SaaS Revolution Show. He shares his learnings from raising their series C and D rounds of funding, including how the company's growth strategies have developed during that time.

Andy Byrne, CEO and founder of Clari is this week’s guest on The SaaS Revolution Show. Clari is his fourth Sequoia-backed business, and has just raised its Series D. Andy shares his lessons from building and scaling four Sequoia-backed businesses, right from the early stage of getting from $0-1M, all the way up to scaling to $25M.

You Mon Tsang, CEO and founder of ChurnZero is this week's guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero's framework for rotational remote work, balancing time in the office with remote time for deep work.

Mikael Thuneberg, CEO and founder of Supermetrics, is this week’s guest on The SaaS Revolution Show. He shared the incredible story of how Supermetrics grew from $10M to $20M ARR in just twelve months, and what the main levers were to drive their revenue growth. From marketing and sales activities, to product and pricing details, Mikael shares some of the lessons he's learned scaling up Supermetrics.

Rui Brandão, CEO and founder at Zenklub, is this week’s guest on The SaaS Revolution Show. Rui shared the personal story that led him to transition from working as a medical doctor to founding Zenklub, a startup transforming the provision of mental health support in Brazil. He talked about the state of mental health in Brazil, highlighting why Zenklub's mission is so important. He discussed the importance of mental health for startup founders and employees alike - and how each group experiences different emotional challenges when growing a startup.

This episode of The SaaS Revolution Show takes us back to SaaStock West Coast in September 2019. This session was delivered by Tae Hea Nahm - Managing Director of Storm Ventures, and 3x entrepreneur Bob Tinker. They discuss how startup founders and employees need to learn and change as their company grows and scales.

Marcelo Lombardo, CEO and founder at Omie, is this week’s guest on The SaaS Revolution Show. Marcelo shared his story of growing Omie from a 7 person startup in 2013, to an 800 person company today. He talked about how Omie built out their sales process and completely transformed from a light-touch sales process to having the majority of their team involved with sales in some part. He also shares his learnings from having lots of competitors suddenly appearing in their market, and how Omie overcame that challenge.

Mark Roberge, MD at Stage Two Capital, is this week’s guest on The SaaS Revolution Show. Mark shares his framework for scaling a SaaS startup - to help you understand when your startup is ready to scale, and how fast to grow. He shares the three stages of his framework: - Reaching product/market fit - Transitioning from product/market fit to go-to-market fit - Growth and moat.

Krish Subramanian, founder and CEO of Chargebee, is this week’s guest on The SaaS Revolution Show. Krish talks about revenue operations, and the importance of the operations function for scaling SaaS businesses. He also shares how his role as CEO has changed as the company has scaled - from what he's learned about hiring and team building to how his day-to-day role has changed.

David Darmanin, founder and CEO of Hotjar, is this week’s guest on The SaaS Revolution Show. At the time of recording, Hotjar has 100+ team members across 20+ countries. David shares his learnings from scaling a fully-remote, bootstrapped company to $25m ARR, from navigating burnout to understanding the changing role of the CEO as the company grows.

Rahul Vohra, founder and CEO of Superhuman, is this week’s guest on The SaaS Revolution Show. At the time of recording, Superhuman had over 250,000 people on its wait list. The secret of their success? Game design. Rahul talks about how most of us treat emails as 'work', but at Superhuman they asked one important question: how can we make software feel less like work and more like play? Listen to learn how they use game design in all areas of their product design - and how other startups can benefit from learning more about the theory of game design.

Jói Sigurdsson, founder and CEO of CrankWheel, is this week’s guest on The SaaS Revolution Show. Events have always been an important customer acquisition channel for CrankWheel, and Jói talks about why other SaaS startups should add events into their sales and marketing strategy. Additionally, CrankWheel was the winner of the Startup Pitch Competition at SaaStock 2019, and crowned the Best SaaS Startup of 2019. Jói shares his experience of the Startup Pitch Competition, and how CrankWheel has benefited from taking part.

Maddy Cross, Talent Director at Notion Capital, is this week’s guest on The SaaS Revolution Show. She talks about Notion's recent research report: The Unicorn Hiring Trajectory. This looks into the hiring trends of SaaS unicorns compared with other high-performing (but not unicorn) businesses. When Notion invests in a startup, 80% of that capital goes on headcount - growing the team. But how do the choices you make - when to hire, who to hire - affect the growth trajectory of your company?

Dan Martell, five-time SaaS founder and founder of SaaS Academy, talks retaining top talent on this week's episode of The SaaS Revolution Show. This episode was his keynote session from SaaStock West Coast 2019. He looks at the main reasons employees leave companies, and gives SaaS founders a strategy for keeping a pulse on your team so there's no surprise departures.

This week David Roldan, Head of Venture Capital & Startup Business Development - Europe, Google Cloud, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. Their conversation focused on David’s passion: Customer Success. David offered practical tips to help early-stage startups set themselves up as a customer-success-focused organisation - even before making a single CS hire. They also discussed the areas of a business that are impacted by customer success, and how the discipline differs in Europe compared with the USA.

This week Tina Sharkey, co-founder of Brandless, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. They discussed Brandless’ journey to date, including their expansion from a direct-to-consumer model to incorporating a physical retail presence. They also discussed the importance of identifying and communicating your core metrics – and how these have changed as Brandless has grown. This is especially important for an early, growing team – it’s essential that everyone knows the key metric by which you’re measuring growth – and how their contribution aligns with that. Tina offered some great practical advice for founders on telling your company’s story, and measuring success.

This week Phil Chambers, CEO and co-founder of Peakon, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. They discuss Peakon's latest report looking at why people leave their jobs. They discuss trends and common themes in employee attrition, the importance of your onboarding process, and the times and reasons when employees are most at-risk of leaving your company. Phil shares some of his lessons in managing people, running distributed teams across multiple regions, and how he keeps healthy and balanced as founder and CEO.

This week Avi Meir, CEO and co-founder of Travelperk, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. They discuss Travelperk’s journey to becoming the fastest-growing SaaS company in Europe. Avi shares his insights on building and scaling company culture, and how to maintain that as you scale into new regions. He offers practical advice about how to prepare your company to scale – both in terms of headcount and into new countries and regions.

This week Peter Reinhardt, CEO and Co-founder of Segment, is chatting to Alex Theuma on the SaaS Revolution Show, live at Slush 2019. They discuss the pivots and challenges Segment faced finding product-market fit - from Segment's origins as a classroom learning tool to where it is today. As well as focusing on Segment's journey to product-market fit, Peter and Alex also cover how Segment approached expanding into new regions.

This week Jason Reichl, CEO of Go Nimbly, is chatting to Alex Theuma on the SaaS Revolution Show. Their conversation focused on revenue operations: how Go Nimbly is working to champion the operators in businesses - the people who influence so much revenue, but never get recognised for the role they play. Go Nimbly is defining the revenue operations category, and demonstrating how revenue ops offers real, tangible business benefits.