No Vacancy With Glenn Haussman

We made this a bonus episode because the content is just that good. This show is about the history of revenue management, and how it morphed into revenue optimization and revenue strategy. More important, Glenn and Patrick Bosworth, Co-Founder and CEO with Duetto, share the state of revenue strategy today, how technology is disrupting and changing everything about the hotel business and much more than you'd ever expect. And maybe a hint at what's coming next. We even discuss the history of Duetto, entrepreneurship and creating value for the guest while still making money.  Subscribe to our newsletter. Text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

First, we explore the amazing community of downtown Las Vegas with a roundtable chat featuring Justin Kingsley Hall, who is the Executive Chef of the Kitchen at Atomic in Downtown Vegas, Corey Nyman, Nyman Group, Craig Nyman, Life is Beautiful Festival. Then Glenn and Cindy O’Keefe, SVP Golden Nugget/Asst. General Manager of Golden Nugget examine her career, how Vegas has changed since her arrival in 1994, how downtown has differentiated itself from The Strip to find reborn success, and how consumers are changing in behaviors and desires. Subscribe to our newsletter. Text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment Conference Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@ro

Wow! What a show! Two HUGE interviews this week. First, we focus on politics with a revue of 2017 and a look at the 2018 legislative agenda with Chip Rogers, President & CEO of AAHOA. Topics include: Tax Reform, Regulation Reform, the US economy and  education through AAHOA. Plus, we learn that Glenn and Chip both worked at the same fast food chain in their formative years. Then Glenn and Brian Quinn, VP Franchise Development, Choice Hotels International, examine the company’s brand strategy and its franchisee propositions. Plus, some career inspiration thrown in for good measure. Subscribe to our newsletter. Text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment Conference Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xl

No Vacancy News is the place for hotel industry podcasts! So, this week, we introduce you to Check Out California.  Hosted by industry insiders Craig Sullivan and Raad Ghantous, they dissect the CA hotel market twice a month. And we're bringing you their shows.  OK, so Glenn couldn't stay away and is a guest in this show. His segment starts at 42:20. He calls in from the bottom of a well.  This is not the first show in their series, it's episode #13. Check out their older stuff at: https://checkoutcalifornia.podbean.com/  

Two superstar interviews this week to help you usher in 2018. First up is Gerry Chase, President and COO of New Castle Hotels and Resorts; then we have Lee Weeks, CEO of Coral Hospitality. From the team here at No Vacancy: Have a Happy New Year, and we’ll see you in 2018. Subscribe to our newsletter. Text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment Conference Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Follow Suraj: @surajstar Learn more at http://novacancy.libsyn.com Produced by Jeff Polly: http://www.endpointmultimedia.com/  

This week we get to the bottom of the frightening drop in travel to the United States. Is this a Trump slump, outsized exchange rates, or something more ominous? We talk to Roger Dow, CEO of US Travel, on many issues affecting all components of the travel industry that generates $2.3 trillion in economic output. First, we speak with Suraj Patel, President of the hotel ownership group Sun Group of Companies. He’s an American success story with parents that immigrated to the United States. He grew up working in hotels, owns hotels and is now running for New York's 12th Congressional District (parts of Manhattan and Queens).  Hear his story and the issues he stands for. Visit Suraj’s Congressional campaign site: https://www.surajpatel.nyc/ Subscribe to our newsletter. Text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment

Raad Ghantous has not one, but two radio shows: The Raad Life and Check out California host. However, he is also a renowned industry designer and heads up Raad Ghantous & Associates, where he brings smart business acumen as part of his overall design approach when focusing on the spa business, for example. Too many spa minded people simply aren’t seeing the economics of this business in the right way because the rules have changed. Turns out customers do not like the value proposition offered today as disruptors are challenging traditional operators. In this show Raad and Glenn discuss how freestanding spa and in resort spas can become more profitable. It’s all revealed in this episode.   Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at http://novacancy.libsyn.c

We learn everything about the new Moxy Times Square through an in-depth conversation with the property’s developers. We speak with Mitchell Hochberg, President of the Lightstone Group and learn about the process to develop, design and build the hotel. Plus, we hear all about their F&B partnership with Tao Group, which yielding the largest rooftop (and most innovative) bar in the city (the country?) Plus, Glenn and producer Jeff Polly speak about amazing Christmas packages. Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment Conference Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/no

Today we hand the reins over to Tim Cameron. He's an associate professor, College of Culinary Arts at Johnson & Wales University, and he definitely knows his food.   In this minisode (yeah, we made that up), we learn about how shifting demographics is affecting southern American cuisine. We think this is pretty interesting stuff, and believe you will too.  We like this concept so much, we've partnered with Johnson & Wales University for more interesting  food related content in 2018, and we couldn't be more excited.  Stay tuned for more F&B related content from JWU! Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support t

Glenn shares his thoughts about this past week’s Design Connections conference, which brought together the design disciplines of hospitality, education, office and healthcare under one roof. Then, Jennifer Johnson, a VP of Loyalty Marketing at Foxwoods, and Aron Ezra, CEO with OfferCraft, about using gamification to turbocharge hospitality campaigns. We explore how Foxwoods did it, so you can too.  Then, we talk about the redevelopment of Bahia Mar in Ft Lauderdale. We speak to Jimmy Tate, CEO of Tate Capital and partner in Rahn Bahia Mar LLC about the recent renovation, his future vision of the property, travel and tourism in Fort Lauderdale and much more. Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7

Woodspring Hotels is coming out the other end on a complete company reinvention. New name, new imaging, pretty much new everything. Glenn catches up with Ron Burgett, EVP Franchise Operations and Development and Wendy Hoekwater, CMO at WoodSpring Hotels to discuss the changes, where the company stands now, and how they’re appealing to operators and customers. First, Glenn speaks with Ken Greger, Managing Director of ‎AETHOS Consulting Group. They speak of the importance of disruptive innovation, its effect on the hospitality business, and whether those in the C-suite encourage or discourage it. Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.

Essential to hear, this interview was potentially the toughest Glenn ever conducted. But it’s a story that can save lives. Glenn speaks with Rani Hong, a sex slavery victim and now a leader in this critical human rights movement. She was just seven years old when she was stolen, then sold in her native India. This interview shares elements of her experience, but more critically gives you the power and know how to stop this horrific human right violation from taking place in your hotels. Yes, it is potentially happening right under your nose, and we even met one hotelier at this very event. Recorded live on stage during the Washington Hospitality Association’s annual conference. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at http://novacancy.libsyn.com Produced by

Author, speaker and adventure traveler Jeff Evans has been a paramedic in war zones, took a blind man to the summit of Mount Everest, and competed on a reality TV show. Yup, he’s done it all. Today Evans shares his story and how you can find the strength within yourself to achieve what you’ve always thought impossible. Visit: http://www.jeffbevans.com/ First, Glenn speaks with Steven Schwartz, President and CEO of Midtown Athletic Clubs. He’s recently opened a new wellness and health focused hotel in Chicago. They visit the entire wellness hotel experience and how these types of hotels are getting a growing fan base. Visit: https://www.midtown.com/ Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuy

Glenn was in Vegas weeks ago and recorded this show alongside Bruce. Both dark and light, we focus on the aftermath of the Las Vegas Shooting with Corey Nyman before moving on happier things. Look, we simply could not ignore the elephant in the room. Then Glenn and Bruce check out Bandito, an Off-Strip Latin restaurant that hits all the right marks. We learn all about what it takes to make a restaurant successful, not just outside a casino hotel, but also how it relates to what customers want and how to serve it up to them. Plus, Glenn had the most amazing octopus ever. Check them out at: www.banditolv.com Subscribe to our newsletter. Just text ‘hotel’ to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to

Glenn and Bruce Ford, SVP of Lodging Econometrics analyze the state of the industry and the action at the Lodging Conference, one of the industry’s top deal making events. Are times too good? Too many new brands? Will Glenn ever speak slower? We find out. Then, Kim Sims, President, and Chris Green, COO of Chesapeake Hospitality share their company’s 60 year story, as well as how management companies are changing the way hospitality industry business runs its hotels. Visit our revenue management sponsor: Duetto Research Visit our sponsor: Kevin Barry Fine Art Hear how Kevin Barry Fine Art is Reinventing Hotel Art for an Interactive and Social Generation Visit our sponsor: Bartech Hear how Bartech is Debunking Major Minibar Myths Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Fol

Hotel Impossible host Anthony Melchiorri is back on the show! We had such a good time podcasting last time, we did a whole other show right after.  And be sure to join us Monday 11/13 for a special Facebook LIVE event where Glenn and Anthony are teaming up to answer YOUR questions! That's November 13 at 2pm EST. Join us in person during BDNY at the Black Carpet Live Area! Level 2, Concourse Lobby. Watch it here: http://ow.ly/p0Ag30gpq1N The event is very generously sponsored by Best Western Hotels & Resorts. Or submit your questions on Twitter @TravelingGlenn, or on the No Vacancy podcast page: https://www.facebook.com/TravelingGlenn/    

While you may think this will be the type of interview that’s a total sales pitch for some of the Marriott family of brands. It’s not. In this interview we focus primarily on innovation, what it takes to bring giant companies together and lots of other interesting and fun stuff. But first, Glenn shares his thoughts on the lodging conference and explains what the issues really are these days. He also offers up some sage advice. Subscribe to our newsletter. Just text ‘hotel’ to 66866. Join us on November 13 at 2pm EST for a Facebook Live event with Hotel Impossible’s Anthony Melchiorri. Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at http:/

Subscribe to the newsletter: Text 'hotel' to 66866 Bestselling author, hospitality entrepreneur, disruptive business rebel, and social change agent, Chip Conley is a leader at the forefront of the sharing economy. At age 26, he founded Joie de Vivre Hospitality by transforming an inner-city motel and parlayed that into the second largest boutique hotel brand in the world. In 2013, he helped transform Airbnb from a promising home sharing start-up into the world’s largest hospitality brand. Now he’s celebrating the rerelease of his seminal book PEAK. First, Glenn and Bruce Ford, SVP of Lodging Econometrics are together in a hotel room and share their thoughts on guestroom design flaws. They’re betwixt wondering how these issues can happen. Bad design? Too much focus on lower tier price points? They try to figure it out. Visit our revenue management sponsor: Duetto Research Visit our sponsor: Kevin Barry Fine Art Hear how Kevin Barry Fine Art is Reinventing Hotel Art for an Interactive and Social Generation Vis

Veteran restaurant and celebrity chef marketer Herb Karlitz is the visionary behind food festival culture and some of the country’s most notable food focused events. He’s worked with chefs like Daniel Boulud, Emeril Lagasse, Michael White and Marcus Samuelsson, with whom he created Harlem EatUp! You my not know him, but you’ve enjoyed events such as The New York Wine & Food Festival, The Chocolate Show, Vegas UnCork’d, and Napa Flavor. Plus, he’s bringing the Michelin Awards to the US.  First, Glenn and producer Jeff Polly name the best food cities in the United States and offer up their favorite places to eat when they visit them. It’s all about being hyper local and finding the places no one expects to find you eating. Visit our sponsor: Kevin Barry Fine Art Hear how Kevin Barry Fine Art is Reinventing Hotel Art for an Interactive and Social Generation Visit our sponsor: Bartech Hear how Bartech is Debunking Major Minibar Myths Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android:

Parris Jordan, Chairman of the Caribbean Hotel Investment Conference & Operations Summit (CHICOS), talks to Glenn about the state of the Caribbean. Topics: Is tourism business permanently destroyed, what’s the true status of Puerto Rico, what islands were left unscathed, is there a path to recovery, silver lining opportunities. Then, Glenn speaks with Andrew Cohan, Managing Director of Horwath HTL – Miami. They discuss path to tourism recovery for Caribbean countries, what these countries can do to protect themselves from future storms, keeping tourism jobs, and more. Visit our sponsor: Kevin Barry Fine Art Hear how Kevin Barry Fine Art is Reinventing Hotel Art for an Interactive and Social Generation Visit our sponsor: Bartech Hear how Bartech is Debunking Major Minibar Myths Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.