No Vacancy With Glenn Haussman

Who’s the greatest pineapple of them all? The Wise Pineapple Christine Trippi, or is it Dina Belon, President at Staypineapple Hotels? Maybe it’s our very own Doctor Producer Suzanne?? Join them and Glenn, Craig and Dave as we celebrate the start of the weekend. Plus, an interview with Petey Pineapple, the international symbol of hospitality.    

Lloyd Mathiesen, chairman of the Chicken Ranch Rancheria of Me-Wuk Indians, joins to talk about the opening of he Chicken Ranch Casino Resort. Earlier this year, Chairman Mathiesen spearheaded the efforts in the Chicken Ranch Rancheria v. California lawsuit, which resulted in the Department of the Interior approving secretarial procedures for the Chicken Ranch Rancheria Me-Wuk Indians of California. This lawsuit has long standing implications and Chairman Lloyd will explain it.

On this special episode we’re honoring the memory of world class hotelier Harris Rosen, who passed away yesterday at age 85. He joined us a few times on No Vacancy, but my first interview with him was back in 2017 when we were audio only. It was episode #43 for those wanting to  hear the entire show that does not include Mr. Rosen.  I chose this show because it focuses on his history, success and philanthropy.  He may be the most renowned figure in the Orlando hospitality industry who has significantly shaped that market’s hotel landscape. We discuss his incredible career, starting with his instrumental role in developing Walt Disney World's Contemporary Resort and Polynesian Village Resort. Discover how his innovative ideas and relentless focus on operational efficiency contributed to the success of these iconic properties. He shares his experiences from working at Disney to becoming an independent hotelier in 1974. Learn about the challenges he faced, the strategies he employed, and the remarkable growth of

In 2012 sisters Stephanie and Lisa Karvellas embarked on building a private event business at their family's property. Since its inception, Cedar Lakes Estate has grown into the premier wedding and retreat venue on the East Coast, known for its exceptional hospitality and culinary program, as well as its spectacular, bucolic setting. Lisa joins us to talk about what it takes to run the award winning property.

In this bonus episode I chat with Bruce Ford, SVP at Lodging Econometrics, about the latest global pipeline numbers. We’re exploring hotel development trends across various regions, including Europe, the Middle East, India, China, and here in the USA. From Romania's emerging market to Israel's active pipeline and the evolving landscape of hotel conversions in Europe and new builds in the Middle East, Bruce provides a comprehensive overview of the current state and future prospects of the global hotel industry. Key Points: • Romania's Growth

Chris Green is back to talk about what he's been up to in retirement, how he's been staying connected to the industry, what he feels 2025 will bring, and more! This is an episode you have to see.

I chatted with Sarah Dinger, EVP of Franchise Operations at My Place Hotels of America during The Hospitality Show! We reveal the secrets behind My Place’s empowering work culture, employee retention strategies, and how the brand fosters lasting relationships within their growing team. Thanks to Entegra -- unmatched purchasing, unlimited performance. Explore more at EntegraPS.com Main Takeaways: Retaining Top Talent in Hospitality: Discover how My Place encourages employees to take ownership and stay committed long-term. The Importance of “Why”: Sarah explains how showing employees the purpose behind their roles leads to stronger emotional engagement. Building Strong Partnerships: Learn how My Place uses supplier and partner relationships to navigate supply chain challenges. Celebrating Growth and Consistency: Sarah reflects on My Place’s growth to 115+ locations and the loyalty of team members who’ve been there since the beginning. Conference Highlights: Get a behind-the-scenes look at the recently he

Anna Blue is President of the American Hotel & Lodging Foundation where she's a change agent of good. However, she's appraently prone to poor decision making once she realizes what she's done by joining Glenn, Craig and Producer Dave for this week's Friday Night Audit.

Big show today as we have Brad LeBlanc, Chief Development Officer and Amy Hulbert, VP, Boutique and Upscale Brands of BWH Hotels. We're talking soft brand development and more!

In this episode, Matt McElhare, VP of Extended Stay at Choice Hotels International Hotels, shares exciting insights on the rapid growth of the extended stay segment. From reaching the milestone of 500 extended stay hotels to discussing the brand’s innovative strategies, Matt highlights the future of this booming hospitality sector.  

Monty Bennett, Founder and CEO of Ashford Inc, joins us to talk about what his expectations are for the last 6 weeks of 2024 as holiday season approaches. 2025 is fast approaching and with a lot of uncertainty behind us following the election, what is the outlook for current operating hotels as well as the transaction markets?

Today I am chatting with Ankit Panchal from Macrotech, he’s a seasoned hotelier who’s managed multiple properties. We’re focused on how Macrotech is pushing innovation in the hotel industry with advanced AI-driven solutions, from keyless entry systems to efficient front desk operations. • AI-Driven Innovation: Learn how Macrotech’s AI solutions are enhancing the guest experience and operational efficiency. • Sustainable Smart Locks: Discover the keyless lock system with QR code functionality, saving $700+ monthly on key replacements and reducing plastic waste. • Live Monitoring for Hoteliers: Macrotech’s smart locks and Wi-Fi solutions provide real-time access for property managers, enhancing security and guest satisfaction. • Plug & Play Wi-Fi: Streamlined installation and live connectivity tracking make Wi-Fi management seamless. • ID Scanners with OCR: Speed up check-in with optical character recognition, eliminating tedious manual data entry. • AI-Enhanced Phone System: Handle guest requests an

We’re on the tradeshow floor of The Hospitality Show where I interview Jennifer Barnwell, President of Curator Hotels. Discover how Curator is revolutionizing the independent hotel space by empowering boutique and independent hotels to compete with larger brands and OTAs. Jennifer shares insights on Curator’s journey, industry challenges, and the exciting future of independent hotels. Thanks to Entegra -- unmatched purchasing, unlimited performance. Explore more at EntegraPS.com In this episode: The Power of Curator: How Curator unites boutique hotels to create leverage, reduce costs, and improve visibility. Marketing Advantage: Why Curator’s marketing solutions amplify exposure and boost bookings for independent hotels. Four-Year Journey: Jennifer reflects on personal growth, public speaking, and newfound skills during her time with Curator. Future of Independent Hotels: Hear Jennifer’s thoughts on the resilience and innovation driving boutique and independent hotel growth. Inspiring Entrepreneurial Spirit:

Michael Koch, Co-Founder and CEO of The Michael Koch Group, joins to talk about how his company is changing the real estate landscape through cutting-edge physical and digital experiences. They've created spaces such as Apple Stores and Ritz-Carltons.

Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle for IHG is here to talk about all things L&L including the current state of the portfolio, future outlook, and how she got in the position she has, leading this amazing collection of hotels. We mostly focus on the new uber luxury Regent Santa Monica.

We’re at San Antonio's Riverwalk where I’m chatting with Brian Venable from HBO about HBO's pivotal role in hotel entertainment. Who doesn’t remember blinking neon HBO signs beckoning travelers to stay in an air cooled room and watch a movie? From classic cable to modern streaming, discover how HBO and Max are reshaping the in-room experience for hotel guests. We’re looking into the latest hospitality trends and how Max is making it easier for travelers to access top-notch content right in their rooms. Whether you're a hotelier or a fan of HBO’s iconic shows, this conversation offers insights into the future of in-room entertainment! In this episode, we cover: HBO’s transformation from cable to the streaming era with Max The shift in guest expectations for on-demand, in-room entertainment Why seamless streaming in hotels depends on the right tech infrastructure Linear vs. streaming: How hotels balance both for diverse guest needs HBO’s legacy of groundbreaking shows and what’s new with House of the Dragon an

Unlock the secrets of local SEO and more for extended stay for hotels!  We’re joined by Gordon Liametz, founder and CEO of Digital Escape, who breaks down actionable steps to make your hotel stand out in local searches. Whether you’re managing an independent property or a branded hotel, this conversation reveals how small changes can drive big visibility.  Tune in and learn how to position your extended stay property as a top choice in your area! In this episode, you’ll learn: •    Local SEO Basics – What is local SEO, and why it matters more than you might think. •    Google Algorithms Explained – Discover the 5 algorithms impacting your hotel’s visibility. •    The Power of Local Searches – 46% of mobile searches are local intent-based, not brand-focused. •    20-Step Self-Audit Checklist – Start improving visibility with Gordon’s proven checklist. •    Google Business Listing Essentials – Tips to maximize your hotel’s Google Business profile. •    Star Ratings & Photos – Why accurate ratings and qualit

In a recent study hospitality was shown to have the highest rates of addiction across any industry. Cesar Wurm is back to share his struggle with addiction and how he has overcome them. He is aiming to help other people struggling with his book "The Powers of Addiction: Finding Freedom in Recovery"