No Vacancy With Glenn Haussman

Glenn chats with Valeriano Antonioli, CEO of the Lugarno Collection, an ultra-luxury hotel company that’s reinventing the luxury hospitality experience. The company’s newest brand Portrait is designed to be an extension of the community in which its located and Antonioli shares the critical nature of this strategy as travel trends change. Oh yeah, it happens to be owned by luxury fashion brand Salvatore Ferragamo. First, It’s holiday season! That means it must be time to think about summer travel? Huh? We catch up on the hottest summer travel trends with travel experts Rebecca Alesia and Stefani Horowitz who run the travel advisory Wanderologie.   Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xl

The World Travel & Tourism Council (WTTC) released its annual Cities Report and Shanghai and Beijing are now the top tourism cities in the world! Who else is on the list? Listen to Rochelle Turner, Director of Research at WTTC and find out. First, Glenn gets us caught up on some stuff. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn speaks with Michael McCormick, Executive Director of the Global Business Travel Associations. They’re a group we don’t talk enough about on the hotel side, but you must know about them! Topics: brands, customer loyalty, apps, duty of care, and tools creating better policies for placing employees on the road. Also, Theresa van Greunen of Hawaii based Aqua-Aston Hotels on sustainability, protecting coral reefs and the ocean, and keeping environment healthy so tourism will continues growing. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at ww

Marco Benvenuti, co-founder of Duetto, joins Glenn for an in depth discussion about the radical disruption technology is creating within the hotel business, specifically around making meaningful connections with customers regarding pricing and the increasing reality that personalization is everything! Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn speaks with Triumph Hotels COO Brett Blass on how they’ve created the ultimate NYC hotel collection steeped in local history and neighborhood ties. First, Glenn speaks with Bruce Ford, SVP of Lodging Econometrics from BNDY and the HX: Hotel Experience in NYC on state of the hotel universe and lots more. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/  

Chris Blaine, VP, Global Sales & Customer Success at Sojern shares the secrets you need to ensure your hotel has a very merry holiday season with show host Estella Hale, Chief Evangelist at SHR and No Vacancy's Glenn Haussman.

Glenn speaks with Kevin Dallas, CEO of the Bermuda Tourism Authority about the history of the Bermuda tourism business, how It fell out of favor and its recent resurgence with new hotels and an under construction all new international airport.   First, Glenn speaks with Parris E. Jordan, Vice President with HVS New York and Managing Director of HVS Bahamas, who creates and organizes the CHICOS conference about the incredible excitement surrounding the region’s investment opportunities. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacan

Anne Smith, Vice President, Brand Management, Design and Compliance, Choice Hotels shares everything you need to know about its new Clarion Pointe brand extension. 

Glenn speaks with Alan J. Fuerstman, founder, chairman and CEO, Montage International, and Michael Fuerstman, co-founder & creative director, Pendry Hotels, on creating memorable brands and rethinking the luxury experience. First, Glenn speaks with Andrew Cohan, Managing Director at Horwath HTL – Miami, on why sustainability is not only makes great business sense, but could help out Mother Nature. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn speaks with Kimpton’s Chief Commercial Officer Kathleen Reidenbach on the company’s newest campaign Stay Human, which highlights the important role humanity plays in hospitality. Plus, inside the brand’s first social experiment Room 301, an element of the Stay Human campaign exploring human connection through a three month in-room experiment at the Kimpton Everly Hotel in Los Angeles.  First, Glenn speaks with Donald Bowman, General Manager at Waldorf Astoria Las Vegas on transitioning to a new brand, his personal journey to be a luxury hotelier at the highest level and insight into what the lux Vegas guest craves. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and q

Glenn speaks Mark Dorr, President, New York State Tourism Authority on the opportunities and challenges experienced in the varied regions of NY state tourism. First, Glenn speaks with Kelly Abdo, Public Relations Manager with Turning Stone Resort Casino in Upstate NY. They discuss smart PR practices. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn speaks with Bill Duncan, Global Head of the All Suites and Focused Service Categories with Hilton where he oversees Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton (All Suites) along with Hampton by Hilton, Hilton Garden Inn and Tru by Hilton (Focused Service). In addition, Duncan oversees the Enterprise Owner Relations team, which provides an aligned global owner relations strategy, and drives owner portfolio and hotel-level performance by coordinating owner support communications, events, and recognition. First, Glenn and his HeretoStay.tv producer Art Lewry discuss the convergence of lodging categories. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Se

In this bonus episode we stomp out the bed bug scourge with the help of Jeff Zimmerman of BedBug-HeatDoctor/Prevsol. We discuss where bud bugs are biting most, how they're adapting into newer and harder to kill strains, the rise of the tropical bed bug in the USA, where people go wrong when treating and how to solve the problem with new heaters hitting the market. Contact: Jeff Zimmerman, National Sales Director 855-928-4776 office 517-936-9415 cell jeff.zimmerman@prevsol.com BedBug-HeatDoctor/Prevsol www.prevsol.com    

In this episode, we go live to NYC to speak with Michael Zayas, Corporate Director of Digital Marketing and ECommerce for Real Hospitality Group, to discuss the current realities of guest booking, and the importance of clearly communicating your hotel brand to attract and convert more users.

Glenn speaks with Julienne Smith, SVP, Development & Owner Relations for Hyatt Place and Hyatt House, North America and share the latest behind the scenes news on Hyatt Place and Hyatt House brands in the U.S. and Canada, the next generation of Hyatt Place hotels and the importance of wellness in hospitality. First, Glenn and producer Jeff Polly examine the top 10 best cities to hold a conference. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn catches up with AAHOA Secretary Vinay Patel who shares what’s happening in the political landscape regarded the lodging industry. They cover the recent AAHOA & AHLA Legislative Action Summit, Tax Cuts and Jobs Act and Tax Reform 2.0, JOLT Act, Joint Employer, tariffs and more. First, Bruce Ford, SVP of Lodging Econometrics gives a report from The Lodging Conference and event Glenn missed and is very sad about. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com Learn more

Glenn catches up with industry icon Jim Holthouser for tales from a storied career and what it’s like reinventing yourself after a decades long career. But first Glenn speaks with Calvin Stovall, Chief Experience Officer with ICONIC Presentations on coaching staff on delivering incredible customer experiences. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

In this special show, Glenn hosts a roundtable discussion with members of the Hospitality Mastermind Group discussing some of the biggest issues faced by designers, purchasing execs and suppliers. It’s a fantastic fast paced discussion featuring: Brian Thornton of BGT Designs; David Messersmith, Director of Hospitality Development for JMJ Development, formerly of Gatehouse Capital; Tarlene Davis, Hospitality Angelz Principal; Neil Locke, Neil Locke & Associates; Tracy Chevalier, Senior VP of Soho Myriad Art Consulting; David James, National Director of Sales and Marketing for Astoria Compass. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.m

We feature Jonathan Halkyard, President and CEO of Extended Stay America who shares the story of transforming an organization and the future of ESA. But first, we speak with Gary Hernbroth of Training for Winners shares the secret to being prepared for that so called “offseason.” Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Dan Cockerell started his Disney career as a participant of the Walt Disney World college program, and worked his way up to VP, Magic Kingdom, leading a team of 12,000 cast members, who entertain millions of guests every year.  Now he's sharing his leadership insight with companies all around the world. We find out what makes Disney so special and how those lessons can be used in other hospitality businesses. Plus, the state of hotel cyber security and physical security with Peg McGregor, CEO of Technovation Solutions. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @Travel