For Immediate Release

The tide is turning. For several years, workers have enjoyed a seller's market. Unemployment has been low, and companies have competed for the best employees. Now, for a variety of reasons, we are experiencing a surge in layoffs, exacerbated by sizable staff reductions in U.S. federal agencies. With so many newly-unemployed workers on the street, employers now have the advantage as we shift to a buyer's market. Emboldened by the flood of potential recruits on the market, and anxious to be on the good side of the current U.S. presidential administration, some CEOs are trading in their supportive servant-style leadership for old-school tough boss talk. And while they may be able to justify this behavior in the short term, the impact on the culture -- and what that will do to the employer brand -- could deter the best potential recruits from taking that job, which will be filled by a mediocre performer desperate for employment. In this short midweek episode, Neville and Shel explore the reasons behind the layoff

In this episode, Shel Holtz and Neville Hobson discuss the evolving landscape of podcast consumption, particularly in light of Satya Nadella's innovative approach to engaging with audio content through AI. They explore the significance of transcripts, the potential for AI to facilitate interactive experiences, and the challenges that come with adopting these new technologies. The conversation highlights the future of podcasts as a medium that can be both passive and interactive, reshaping how audiences engage with audio content. Neville and Shel also examine how these same generative AI tools can make other content interactive and the ease with which users will be able to take advantage of it as LLMs become multi-modal.Continue Reading → The post FIR #459: AI Transforms Content from Passive to Interactive appeared first on FIR Podcast Network.

The most common refrain we hear about society and the rapid advances in Generative Artificial Intelligence is, "We're not ready." We're not ready for Artificial General Intelligence, and we're certainly not ready for Artificial Superintelligence. Yet both are approaching uncomfortably quickly. Business (along with government) is near the top of the list of unprepared entities; in business, managers lead the list of employees who need to get up to speed...fast. It could be as soon as this year that managers will be asked to lead hybrid teams of human employees and AI agents that autonomously perform multiple tasks -- emulating what a skilled employee can do sitting at a computer, but much faster and perhaps more accurately. This will need to result in a new approach to managing. In this midweek FIR episode, Neville and Shel look at what this means for managers and how far business is from enabling their managers to succeed in this new work reality.Continue Reading → The post FIR #458: Preparing Managers

There are few business leaders who won't need to explain to various stakeholders the impacts of U.S. President Donald Trump's tariffs and the trade war it will initiate. How they position those impacts could determine whether they find their organizations in the Administration's crosshairs. Communicators should counsel leaders on how to address the impacts. Neville and Shel share their thoughts in this short midweek FIR episode.Continue Reading → The post FIR #457: Communicating Tariff Impacts appeared first on FIR Podcast Network.

It’s not just jobs that AI will affect. It’s the perception that employees have important expertise. After all, if AI can do the work, it’s easy to view employees’ special knowledge and experience as less important to the organization. Neville and Shel examine the steps communicators can take to continue to be viewed by leaders... Continue Reading → The post FIR #456: Does AI Put Communication Expertise At Risk? appeared first on FIR Podcast Network.

In the early days of Web 2.0, several pundits told us that traditional PR was dead, especially for startups, where founders would be better served by handling their own public relations. After some disasters, along with many founders finding themselves overwhelmed by the need to build their business and craft thought leadership pieces while handling media inquiries, that philosophy faded. But now it's back, and getting a lot of attention as Lulu Cheng Meservey, founder and CEO at the agency Rostra, has released a manifesto calling on leaders to skip the agency and "go direct." Neville and Shel share their thoughts about the advice in this short midweek episode.Continue Reading → The post FIR #455: Traditional PR is Dead (Again) appeared first on FIR Podcast Network.

At the now-infamous press conference that turned out to be an orchestrated ambush of Ukranian President Volodymyr Zelenskyy, Real American's Voice correspondent Brian Glenn lobbed a hand grenade of a question to Zelenskyy. That single question was emblematic of an entire shift in the way the media works, requiring a comprehensive rethink of how public relations practitioners prepare for a media environment in which engineered outrage is rewarded by the press because spectacle earns more clicks than substance. In this short midweek episode of For Immediate Release, Neville and Shel break down the many implications for the practice of PR and the actions required to prepare brands to be targets of the same kind of treatment Zelenskyy got at the hands of the leaders of the free world and the complicit media at the press conference.Continue Reading → The post FIR #454: When the Media Rewards Spectacle Over Substance appeared first on FIR Podcast Network.

It may seem counterintuitive, but playful teasing between brands and customers can produce unexpected benefits. Inspired by research from Duke University's Fuqua School of Business, we explore why strategically "roasting" customers with humor and lighthearted banter can enhance brand loyalty and deepen customer connections. Discover how embracing a bit of playful provocation might be the surprising secret ingredient your brand needs to stand out, build lasting relationships, and keep your audience coming back for more. Also in this episode, we follow up our report from FIR #442 (December 26, 2024) about the publicity battle between Justin Baldoni and Blake Lively: A report in the Hollywood Reporter finds that the fallout from this conflict is affecting publicists everywhere.Continue Reading → The post FIR #453: Humor Us — How Playful Teasing Strengthens Brand Relationships appeared first on FIR Podcast Network.

“We are once again at a moment in time where things will not — and cannot — be the same again. However it unfolds, the only certainty is chaos will follow.” So wrote global PR practitioner Catherine Arrow in a post on LinkedIn. In this monthly longform episode, Neville and Shel discuss Catherine’s observation that... Continue Reading → The post FIR #452: Communicating in Chaos appeared first on FIR Podcast Network.

Leaked audio of Jamie Dimon reveals an executive who has dug in his heels and has no interest in listening to the voice of the employee. In the clip, he essentially tells employees, "My way or the highway." While the return-to-office mandates don't represent a majority of businesses, they have been high-profile, as have employee responses, most of which plead for continued accommodation of remote or hybrid work schedules. Executives, of course, are empowered to make the final decision, but ignoring the voice of the employee comes with high risks, including the loss of top talent and disengagement among those who remain. The evidence overwhelmingly suggests that productivity and morale are higher with remote workers, but that ultimately depends on the culture the organization has established to support it. In this short midweek FIR episode, Neville and Shel listen to Dimon's rant and offer their thoughts on the state of work in this volatile era.Continue Reading → The post FIR #451: Return-to-Office-Obse