Sinopsis
Podcast by StoryConnect
Episodios
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073 Electric/Telco Partnerships in Broadband Delivery, With Jasper Schneider
08/06/2017 Duración: 10minLive from the Kentucky Telecom Association 2017 Annual Meeting Jasper Schneider discusses partnership opportunities between rural telcos and electric providers. For six years, Schneider ran a federal agency at both a state and national level, leading USDA’s Rural Utilities Service as State Director in North Dakota, and acting Administrator in Washington, DC. Schneider is also a former lawmaker, serving in the North Dakota Legislature. Website: http://www.nisc.coop/
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072 The Importance of Rural Broadband, With Hilda Legg
08/06/2017 Duración: 17minLive from the Kentucky Telecom Association 2017 Annual Meeting Hilda Legg served under President George W. Bush as administrator of the Rural Utilities Service. Today she is a consultant, as well as vice chairman of Broadband Communities Magazine. In this episode she discusses the important role rural broadband plays in our nation. Website: http://www.bbcmag.com
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071 Small Business & Information Technology, With Diane St. Onge
08/06/2017 Duración: 24minLive from the Kentucky Telecom Association 2017 Annual Meeting Diane St. Onge represents District 63 in the Kentucky House of Representatives, where she chairs a new committee on Small Business and Information Technology. In this episode she provides insight into the committee's role in telecommunications matters, as well as cybersecurity and related issues. Website: http://www.lrc.ky.gov/legislator/h063.htm
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070 Harvesting Solar to Feed Your Network Devices With Chris Wacker
07/06/2017 Duración: 12minLive from the Kentucky Telecom Association 2017 Annual Meeting Powering fiber services for customers during extended power outages is a challenge. And what about those who live "off the grid" but still want internet access? Chris Wacker, president of power supply manufacturer EPSi, discusses how solar technology could be the answer. Website: http://www.espicorp.com
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069 How Are Federal Changes Impacting Local Telecommunications Customers? With Brian Ford
07/06/2017 Duración: 20minLive from the Kentucky Telecom Association 2017 Annual Meeting Changes in Washington have an impact on the way telecommunications companies provide service. In this episode, recorded live at the Kentucky Telecom Association's 2017 Annual Meeting, Brian Ford shares details of industry changes and how they affect customers. Brian is Senior Regulatory Counsel with NTCA–The Rural Broadband Association Website: http://www.ntca.org/
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068 2017 KTA Annual Meeting, With Tyler Campbell
11/05/2017 Duración: 18minThe Kentucky Telecom Association is planning its 2017 Annual Meeting, set for May 24-26 in Lexington. Executive Director Tyler Campbell discusses the great lineup of sessions that will equip attendees with new ideas and legislative updates. Website: http://www.ktaoffice.org
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067 Are You Putting Online Video To Work? With Tom Metcalfe
08/05/2017 Duración: 16minTriangle Communications has made a series of "How-To" videos available to their customers along with some engaging mini-documentaries on their customers. https://www.youtube.com/channel/UCDqrRZWoWQpYAJgKsKI1ixQ Website: https://www.itstriangle.com/
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066 Fiber Fridays and employee product reviews, With Shelley Evink
05/05/2017 Duración: 12minShelley Evink shares what Farmers and Federated are doing to engage with customers including Fiber Fridays and the Computer Commuter. She also discusses how her telcos got employees to try out smart home products in their own homes. Website: http://www.aciracoop.net/
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065 Computer Sales, Tech Classes and the Wheel of West Wisconsin: With Randy Simpson
11/04/2017 Duración: 17minWest Wisconsin Telcom not only provides broadband service, but they can sell you the computer you need to get on the web. How do they do it? Randy Simpson of West Wisconsin also shares some lessons from the cooperative's community technology classes. Website: http://wwt.net/
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064 Cultural Branding: Marketing and HR Working Together, With Chris Castagneri
11/04/2017 Duración: 18minAfter their presentation at the MTA conference, Chris and Jenna discussed the "fluff" known as cultural branding. Website: http://www.cooperative-networks.com/
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062 Brian Bissonette Part 2
30/03/2017 Duración: 16minPaul Bunyan Communications is certified to make warranty repairs for Apple products. How did they do it and how does it help? Guest Brian Bissonette and host Andy Johns also discuss online chat as a tool for customer service reps. Website: http://www.paulbunyan.net/contact.html
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061 Brian Bissonette Part 1
30/03/2017 Duración: 14minPaul Bunyan Communications decided to put a geographic spin on the name of it's gigabit product. The cooperative also operates popular webcams focused on the headwaters of the Mississippi River and iconic statues of Paul Bunyan and Babe the Blue Ox. Website: http://www.paulbunyan.net/ http://www.paulbunyan.net/weathernews/webcam/paulbabe.html http://www.paulbunyan.net/weathernews/webcam/headwaters/headwaters.html
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060 Changing Your Customers' Experience: With Amy Harrelson
16/12/2016 Duración: 15minAmy Harrelson shares her experience in spearheading a major remodel of Pineland's customer area, as well as crafting a mission statement and changing job titles. Website: http://pineland.net/
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059 Opening A Retail Center: With Chuck Crabtree
12/12/2016 Duración: 20min059 Opening A Retail Center: With Chuck Crabtree by StoryConnect
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058 GigUP South Carolina: With Gina Shuler
12/12/2016 Duración: 10min058 GigUP South Carolina: With Gina Shuler by StoryConnect
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057 Mobile Device Repair: With Adam Sosa
12/12/2016 Duración: 16min057 Mobile Device Repair: With Adam Sosa by StoryConnect
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056 2016 NTCA Bundling Report: With Laura Withers
28/11/2016 Duración: 22minAre bundle customers willing to upgrade their internet services? NTCA–The Rural Broadband Association has published a report based on a national survey of rural and independent telecommunications companies, examining bundle price points, internet connection speeds and the number of TV channels offered across bundles. The report also reveals the extent to which different bundle offerings are meeting telco expectations. Our guest for this episode, Laura Withers, director of communications for NTCA, discusses details of the report and how telcos can purchase a copy. Website: http://www.ntca.org/estore
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055 Print Magazines And Online Chat: With Brent Groome
17/11/2016 Duración: 13minHTC, the nation's largest telephone cooperative, recently launched a glossy magazine and several features on their website. How will those help them reach their audiences? Website: http://www.htcinc.net/
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054 Fence Posts to Fiber Optics Tour: With Greg Oleson & Katie Fleming of Golden West
22/09/2016 Duración: 13minWhen Golden West turned 100 years old, they used that as an opportunity to create unique events in many of the communities they serve. Website: https://goldenwest.com/Tour
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053 Marketing To Remote Workers: With Cliff Albertson
25/08/2016 Duración: 09minCliff Albertson shares the importance of rural telcos marketing their areas to remote workers. Website: http://www.badgercommunications.com/