Critical Mass Radio Show

Carl Orsbourn is a global retail executive and board member whose experience spans across blue-chip companies (BP-owned ampm), disruptive start-up ventures (Kitchen United & Juicer Pricing), and restaurants (Alfa Co). His knowledge of operational excellence, business development, and change management together with his ability to traverse industries and disciplines is admired by his diverse extensive network. Carl has been recognized as a Power Player by Nations Restaurant News and Business Insider for his thought leadership in supporting restaurants to adapt to the challenges and opportunities offered through digitization, technology, and automation. As Head of Retail at ampm, Carl was responsible for repositioning the branded food & beverage offering while achieving record growth through $1.3 billion in retail sales and growing the network to over 1000+ franchise locations. At Kitchen United, Carl established the operating model and led operations & customer success by working closely with resta