Top Secrets Of Promotional Products Sales

Creating customer loyalty? "Oh yes. I'm all about building relationships." Until I sell you something and then I'm off doing the next thing, and I forget about you completely, until and unless you call again. Most people don't do that on purpose. They don't set out to ignore you. When somebody buys from you, you want to take care of that person. But in a lot of cases, you fulfill an order. It's like, "whew, okay, that's good. Now I'm onto the next thing." And unless you have systems in place that are designed to keep you in touch, the likelihood that somebody's going to fall through the cracks is very great. David: Hi, and welcome to the podcast. Today, co-host Jay McFarland and I will be discussing how you get from obscurity to loyalty in the mind of a new prospect. Welcome back, Jay. Great to have you here. Jay: Thank you, David. And once again, I'm super excited about this. How Do You Move from Obscurity to Customer Loyalty? Jay: I feel like customer loyalty is the holy grail of having a business. B