Cx Network
Ep. 85: Niki Chambeau, Vodafone
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:23:51
- Mas informaciones
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Sinopsis
Niki Chambeau shares her approach to customer experience through predictive analysis. "I don't want to nudge my customers anywhere. I don't want my customers to even have to get into touch because in my ideal world, everything will be proactive and nobody will have to get into touch with us."
