Cx Network
Ep. 86: Pia Baker, Digacel Group
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:36:05
- Mas informaciones
Informações:
Sinopsis
Pia Baker joins us and shares her approach to problem solving between the employee and the customer: "I find that a lot of times, people just need guidance. Just don't tell them that customers are unhappy. Tell them why and give them the bandwidth to try and fix it."
