No Jitter On Air
Voice Reboot: Smart Talking in Your Contact Center
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:21:00
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Sinopsis
Voice Reboot: Smart Talking in Your Contact Center Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester, explains in this pre-EC session highlight podcast.
