Reach Or Miss

Jess Chan is the Founder & CEO at Longplay, a full-service email marketing agency for DTC e-commerce brands. Within 6 months of launching Longplay, Jess helped brands increase email revenue by 639% within 90 days and increase average order value by over 67%. Prior to Longplay, Jess was the Chief Marketing Officer at DTC brand Best Self Co where she saw the unique opportunities and challenges e-commerce brands faced in nurturing, converting & retaining customers that fueled her to launch Longplay. Jess has spoken at events such as DX3 and Digital Growth Summit, and has been featured in Entrepreneur, Influencer Hustle & Thought Catalog.   Most passionate about Most of my time is spent building up Longplay, which is our full-service email marketing agency for e-commerce brands. Now that our business is more established and we have our foundations down, we are doing a little bit more exploring of new business initiatives, whether it’s launching courses or having exploring partnerships to bring th