In The Trenches

Marcia Reynolds is the author of The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs and, in this episode, we do a deep dive into exactly how to have these kinds of conversations and why this is so important to master if you're a leader or coach. In this broadcast, Marcia Reynolds and I talk about: Way Marcia feels her book is so important for the leadership and coaching industries The most common examples of difficult conversations an employer might have Three strategies for creating psychological safety in a difficult conversation The importance of setting intentions before having a difficult conversation Why you need to believe in the potential of the person you’re speaking with What to do if you don’t believe in the potential of the person you’re speaking with Are there certain words or emotions that create a physiological result in the body? Why having an attitude of curiosity can sometime be the best approach And so much more. How to connect with Marcia Reynolds o