Fruitnet

55 · Lisa Raschia, Marks & Spencer

Informações:

Sinopsis

Anyone familiar with upmarket British supermarket chain Marks & Spencer might not expect one of its star fruit and veg performers over the past year to be a two-kilo bag of potatoes. That’s not to say it has stopped innovating at the premium end of the market – something proven by the launch of an easy-peeler grapefruit, or the three million home delivery fruit and veg boxes it sold during the UK’s first lockdown. but with the pandemic turning received wisdom on its head in the last 12 months, the impressive growth achieved by every single item of fresh produce in the retailer’s value range Remarksable does seem to make sense. As Lisa Raschia, head of trading in fresh produce, horticulture and frozen at M&S, explains, interest in those value lines and, crucially, demand for simpler products that can be used in home-cooked dishes is notably higher than it was this time last year. As a result, the company is managing to change perceptions about the kind of service it offers its customers. “The upside [of