Marketing Speak | Take Your Marketing To The Next Level

If you know how to chase and catch customers or clients, but aren’t really sure what to do once you’ve caught them, you’ll want to listen to today’s conversation with award-winning speaker Joey Coleman! His first book, Never Lose a Customer Again, includes his methodology for what businesses need to do in the first 100 days to improve customer experience and retention. Joey has applied his methodology at organizations including Hyatt, NASA, and Zappos. Today, he’ll share this same methodology with you, and explain exactly how to turn any sale into a lifelong customer. Find Out More About Joey Here: joey@joeycoleman.comJoeycoleman.com @thejoeycoleman on TwitterJoey Coleman on LinkedInNever Lose a Customer Again by Joey Coleman In This Episode: [01:51] - Joey talks about the experience of writing his first book, and how it went for him to work with Book in a Box. [06:45] - Stephan points out that it’s rare to be as generous as Joey, and that a lot of people will hold back. [08:55] - Stephan and Joey talk abou