Failing Forward

After working at Cincinnati-based Convergys for close to two decades, Lisa Stoner wanted out. She wasn’t learning or contributing as much as she once had been and wasn’t excited. But it wasn’t until she hit the 20-year mark that she got the courage to take a year-long sabbatical. Today, Lisa is the global head of support operations at Uber and chair of the Women of Uber employee resource group. On episode 68, she shares what it was like to navigate her career transition, the importance of diversity and inclusion, why it’s never too late to pursue a dream and two of her epic failures, including the time she left her 8-week-old son in the hospital for what seemed to be an important work event. Watch "John Lewis: Good Trouble" here: https://www.johnlewisgoodtrouble.com/watch-at-home/