Tabletopjournal
The Evolution of the Customer Experience
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:18:06
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Sinopsis
Seat Yourself delivers the latest news and information on the hospitality tabletop industry. In this episode Dave starts off with the Stat of the Week. This week’s stat comes from a study done by Harris Interactive for the British magazine The Grocer and says that 80% of people 25-34 years old are partial to Rum. This week’s re-cap on the latest industry news and products include the Growth and Impact of Off-Premise Dining, a Cruise Ship Segment Update, 10 Strawberry Street, and Arc Cardinal ESSENTIALS barware. Our feature segment is 60 Seconds with Shannon of Edward Don & Company. In this segment, Dave asks the question of the week in relation to the tabletop industry. This week, Shannon talks about Melamine and whether the trend is going to continue and if so, what does the future of Melamine look like. The final segment is a commentary piece and covers the customer experience and why that evolution is important in the hospitality industry. For more information and insights on the hospitality tabletop i