Executive Innovation: The Evolution Of Customer Experience & Sales

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth with Dr. Sonya M. Sloan, Andy Poole, and Dr. John Noble, Jr. Dr. Sonya M. Sloan, better known as #OrthoDoc, has established herself as a force to be reckoned with in the male-dominated field of Orthopedic Surgery. Andy Poole is the CEO of Monticello Community Surgery Center. They are a multi-specialty Ambulatory Surgery Center located in Charlottesville, Virginia and have an innovative model that allows them to care for patients from across the country. Dr. John Noble, Jr. is President and Chairman of Better Day Health. He is a lifelong entrepreneur and has practiced orthopedic surgery for 24 years.This Episode's Topics:  Listen to understand how the role of the surgeon has changed over the years. What are these changes and how has that affected physician and patient experience? What about the changes from an executive point of view? As the CEO of Monticello Community Surgery Center, Andy Poole talks about the factor