Storyconnect The Podcast
121 Socrates and Customer Service: Coaching Critical Thinking Skills, With Phil Biesei
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:10:23
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Sinopsis
Customer service reps need to be trained to ask probing questions to try and understand the customer. How can you equip them with those critical thinking skills? Website: https://www.electricities.com/
