Storyconnect The Podcast
Focusing on the Customer Experience
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:19:25
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Sinopsis
Carrie Huckeby, who leads WordSouth's training program, discusses how CSRs and MSRs can focus on peak moments in the customer's journey to dramatically improve customer satisfaction.
