Crack The Customer Code

2020 changed a lot of things for both customers and customer experience leaders. Christine Rimer works with customer experience leaders and knows exactly what troubles them and how to help them. Christine leads SurveyMonkey’s customer experience program, community, and thought leadership to drive growth and innovation. Before SurveyMonkey, she held various CX leadership roles but began her career in enterprise business systems and data management, where she aligned cross-functional teams to deliver measurable business outcomes. Learn more about your ad choices. Visit megaphone.fm/adchoices