Managing Up

Nick, Travis, and Brandon explore trust as a pillar of successful teams. What does a high trust environment look like? How do you build trust? How do managers accidentally lower trust on their teams? How do you build (or rebuild) trust between a team and the rest of the organization? They relay the "marble jar" metaphor and explore what that means for teams. Show notes: John Cutler's trust flowchart https://twitter.com/johncutlefish/status/1144292646120120320 Turn the ship around https://www.amazon.com/Turn-Ship-Around-Turning-Followers-ebook/dp/B00AFPVP0Y No Hard Feelings https://www.amazon.com/No-Hard-Feelings-Embracing-Emotions/dp/0525533834 The Power of Vulnerability (Seminar) https://www.amazon.com/Power-Vulnerability-Teachings-Authenticity-Connection/dp/B00D1Z9RFU