Conversations With Dez

I recently caught up with Erin Rohlfs, a Industry Solutions Architect for Retail, Restaurant & Hospitality for AT&T Business at the 2020 National Retail Federation (NRF ) "BIG Show" on Manhattan island in New York City, New York, in the USA, to get the latest news and updates, trends and insights around Retail, Resturant and Hospitality markets and industry segments, and what AT&T Business has on show at NRF 2020 in NYC. In this conversation Erin and I discuss: + Product Availability and the impact of technologies such as IoT, Mixed Reality, i.e. AR/VR & Digital Experience + Shopper Convenience and the the role things like Efficiency, Convenience, Lifestyle & Service play + Immersive Marketing including Digital Signage & Proximity Marketing and how these are changing the face of Retail + Customer Insights and where new and emerging technologies such as 5G, Analytics, Customer Sentiment, and Data Driven Decisions are having Erin shared her views and experience around the increasing challenge for the Reta