Insurance Happy Hour

We discuss the J.D. Power 2018 Insurance Shopping Study and how the industry can and should provide a better experience to consumers. Plus, we talk Toys "R" Us, holiday shopping, and some of our holiday favorites. Auto Insurers Double Down on Ads and Digital Investment as Shopping Stagnates, J.D. Power Finds (https://www.jdpower.com/business/press-releases/jd-power-2018-us-insurance-shopping-study) What a Toys "R" Us Comeback Could Look Like (https://hbr.org/2018/11/what-a-toys-r-us-comeback-could-look-like)