Crack The Customer Code
036: Goodsnitch, Jennifer Maldonado, and Customer Experience Gaps
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:31:46
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Sinopsis
Goodsnitch, the “Anti-Yelp”: Snitches don’t end up in ditches! Jennifer Maldonado, Sr. Business Analyst & Voice of the Gamer program owner at Activision Customer Hero: Middle School Entrepreneur fills a Huge Customer Experience Gap SPONSOR MESSAGE Did you know that by 2016 eighty-nine percent of companies will compete mainly by the customer experience they provide? How are you preparing for this? Your survey data and customer journey map only tell part of the story. Get your whole organization started on the right foot with a CXI® Touchpoint Inventory Workshop. 360Connext uses a trademarked method that’s designed to transcend silos and tell the whole story from the customer’s perspective. These workshops are proven to help companies across many industries align their priorities, strengthen a customer-centric culture, and make improvements where they are needed the most. 2016 is right around the corner! Visit 360connext.com to get started today! Is this new “Anti-Yelp” comp