Crack The Customer Code

Bob Burg, Author of The Go-Giver   SPONSOR MESSAGE     Customer Experience is hot… but are you taking advantage of its huge potential to make your services business more prominent and profitable? Join Service Strategies for an informative Customer Experience Workshop in San Diego on October 27th. You’ll learn how to create customer success while generating profitable revenue for your services business. The workshop is part of the Service Industry Summit event, which bring together leaders from companies like Cisco, Dell and others to discuss the challenges of a changing service landscape. Visit servicestrategies.com to learn more.       Bob Burg: Go-Giver, Bestselling Author and Global Speaker     We are honored to kick off our new format with a guest of Bob’s acclaim!     Bob Burg shares the principles of his seemingly counterintuitive yet surprisingly powerful new strategy for selling in today’s economy. He explains how a shift in focus from acquisition to providing as much value as possible