Crack The Customer Code

What if you don’t have a budget for lots of perks to create a positive workplace culture? Are there ways to hack culture to make the workplace positive and fun? Hacking Your Workplace Culture Money is often the fourth motivator for workers. The Workforce 2020 report shows how workers today want non-traditional benefits as well. A great culture with happy employees is a key component of delivering the right experience for customers. So how can workplaces today compete with innovative employers like Zappos, when the budget is not necessarily at a Zappos-level? Decide what is universal and what needs to be personalized for each employee. Adam and Jeannie discuss the best ways to listen to employees and what they want and also how to deliver small but powerful perks to keep employees happy and excited to deliver a great experience. Related Content Workforce 2020 Report, Do men and women value the same benefits and incentives at work? Bestselling book, DRiVE: The Surprising Truth About What Motivates Us Ep