Crack The Customer Code

 Adam and Jeannie share tips for helping employees understand, align, and stay motivated to achieve goals. You’re setting goals, but are they setting in? Everyone sets goals to drive their business forward… But teams, departments, and the individuals within them have goals of their own. Keeping all those smaller goals in tune with the greater mission of an organization is challenging! “We are what we focus on.” -Adam Toporek It’s critical to make sure employees understand what their mission is and what their specific goals have to do with company-wide goals. They need to stay connected not only to the actions that lead to success, but to the why. “It’s not about just watching the numbers go up.” -Jeannie Walters Today, Adam and Jeannie are sharing expert tips on articulating goals, aligning them with the company mission, and keeping employees emotionally invested in achieving them. Related Content 360Connext® post, 5 Killer Mid-Year Review Questions You Need to Ask Now Customers That Stick® post,