Crack The Customer Code

Adam and Jeannie interview Mark Podolsky about keeping customers happy while maintaining a passive income. Can happy customers and passive income coexist? Earning a passive income is a dream most of us have, but so few of us can do this in a sustainable way. How can you automate most of your workflow while still delivering a great customer experience? Today’s guest not only survived, but triumphed over the real estate crash of 2008. Instead of closing shop like so many others, he used the changing landscape as an opportunity to break the mold and connect with customers in better ways. “I’ve automated as much as I can, but then I’ve given that personal touch.” - Mark Podolsky A recognized thought leader in maintaining passive incomes, Mark shares some great tips for entrepreneurs and leaders who want to earn a passive income while focusing more on what matters most to them in life. Find out how Mark balances automation with personalization and how they tie to his bold philosophy of “Happy Customers Gua