30 Day Click To Brick Digital Marketing Jumpstart For Small Business Owners

Let's start with a cold, hard truth. There are only so many customers out there, and the competition is just a click away online. That's why, as you jumpstart your marketing, it's critical to not only get customers to your website and on the phone, but to deliver first-rate customer service from the first “hello.” Here at Netsertive, we’ve found that our most successful partners take full advantage of the technology available to them. And this includes listening to recorded customer calls and using them as training opportunities for their employees. Reviewing calls takes a little time, but the benefits are real. And the perils of not protecting your call quality can directly impact your bottom line. Customers calling your business should have a consistently pleasant experience, regardless of who answers the phone. Take, for example, the customer who calls your business, waits as the phone rings four times and then hangs up. That sound you hear is money flying into the pockets of your local competitor, a