Talk Credit Radio With Gerri Detweiler

Have you been ripped off or scammed? Christopher Elliott joins me to share the biggest scams and how to protect yourself. In this interview we also discuss: - Is customer getting better or worse? - What’s the top thing you should do to get customer satisfaction if you have a complaint. -The best time to resolve a consumer complaint. -What can you do if you are really upset and having a problem without embarrassing the people you're with. (I needed to hear this one!) -Why airline customer service has gotten so bad and what you can do about it. Plus Chris gives out his email if you have a question or problem you need help with! This episode aired live January 7, 2013.