Patience & Hustle Daily

One of the challenging parts about being a leader is having the tough conversations. If you’re a business owner, a manager, or some sort of team leader, having those tough conversations is part of the role. I want to share a couple of quick tips you can use when situations come up, that require the tough conversations.   1: Do not react to your first reaction. What I mean by this is to not act hastily, take a moment to sit back and reflect on the situation. You do want to address things in a timely manner, but you also want to remain professional, and fully informed. Sometimes you may miss some information in the moment of receiving the complaint, or the observation, or seeing or hearing something. Take a quick moment to breathe, and assess the situation, and then, we get to #2   2: Listen. It’s important to hear out the person. You may have a tendency to already have your mind made up about the outcome, and you forget to listen to what they have to say. It is very possible that they will just make excuses, o