Think Bold, Be Bold

Think Bold, Be Bold - Ep. #77 - Jason Friedman - CX Formula - Your Unfair Advantage

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Sinopsis

Christopher and Allan interview and host Jason Friedman! Jason Friedman, founder, and CEO of CXFormula™, helps fast-growing, entrepreneurial companies gain an unfair advantage over their competition through the art and science of designing their “customer experience journey” - a step by step process for delighting customers in a way that turns them into raving fans for life. Jason has increased his clients’ same-store sales over 400%, raised over $6 Billion USD for endowments and propelled client loyalty, profits, referrals, team commitment and engagement using his proprietary CXFormula™ methodology. He was named Ernst and Young’s Entrepreneur of the year for business services and made the Inc. 5000 list for three consecutive years. His clients range from Fortune 100’s to solopreneurs in industries as diverse as retail (Foot Locker, Adidas, Nike), hospitality (W Hotels, Universal Studios, Disney, Burger King), financial services (Bank of America, Wells Fargo, Fidelity), higher education (Stanford & Harvar