Learning Unboxed

In this episode of Learning Unboxed, I’m joined by Craig Randall, author of Trust-Based Observations, to explore how great teaching thrives when educators feel psychologically safe. We look at why traditional evaluation systems—rubrics, ratings, and high-stakes observations—stifle innovation, and how Craig’s trust-first model creates space for teachers to take risks and grow.Craig shares his three-part approach: short, unannounced, strengths-based classroom visits; reflective conversations that begin with questions rather than judgments; and concrete, teacher-chosen support. From asking permission before offering suggestions to co-teaching or modeling strategies, each step builds trust so educators feel safe to experiment.We also talk about scaling impact—aligning professional learning to core pedagogy, tapping in-house expertise, and working within mandated systems without losing sight of trust. The result is what John Hattie calls “collective teacher efficacy in action”—a culture where teachers share wins,