Remarkable Results Radio Podcast

A Gift, Not A Punishment: Service Advisor Coaching [THA 395]

Informações:

Sinopsis

This episode explores how effective coaching can pay for itself by improving client interactions and boosting profitability. By listening to calls and identifying areas of opportunity, coaches help advisors address customer needs more accurately. Discover why one-on-one coaching is a valuable investment for shop owners aiming to enhance their business performance and customer experience. Clint White, Service Advisor Coach & Shop Consultant with CWI and currently holds multiple ASE certifications. Clint’s previous episodes HERE Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena’s previous episodes HERE. Show Notes Watch Full Video Episode Shift from Training to Education (00:03:26) Carm discusses the importance of shifting the terminology from training to education. One-on-One Coaching Experience (00:04:36) Rena explains the differences between teaching classes and providing personalized coaching. Intimacy in Coaching (00:06:04) Rena emphasizes the intimate nature of one-on-one coaching