Remarkable Results Radio Podcast

2024 Benchmark Report Part 3: Labor Productivity, Flat Rate VS Hourly [E135] - Business By The Numbers

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Sinopsis

This episode of Business by the Numbers is Part 3 (and the final part) of the 2024 benchmark series! What separates the most profitable auto repair shops from those struggling to turn a profit? Today, he's tackling that question using financial data and real-world insights from hundreds of shops across the industry. What you'll take away from this episode:Understand what the top 10% of shops are doing right – and what the bottom 10% are doing wrong.Why labor productivity is actually the most important predictor of profitability.Why do understaffed shops often outperform overstaffed ones?How profitability peaks as a shop grows and optimizes, but also how maintaining that peak can be unsustainable.The ongoing debate on flat rate vs. hourly pay for technicians and service advisors, and how it impacts shop performance.Download the Benchmark Report for yourself and follow along! https://info.paarmelis.com/2024-automotive-industry-benchmark-reportThanks to our partner, NAPA TRACS Did you know th