Accounting Influencers
What Works for Accountants with Better Client Empathy
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:12:08
- Mas informaciones
Informações:
Sinopsis
Episode 84. In today's practical episode, "What Works for Accountants with Better Client Empathy."Key takeaways from this episode include:⍟ what empathy means in basic terms, and why it is sadly lacking with many accountants⍟ shout out to Terrell Turner, podcast host of "The Finance & Accounting Show" ⍟ proof that going back to basics with human relationships and communications is necessary for even experienced accountants⍟ why courtship and dating is similar to building relationships for accounting professionals⍟ the benefits to accountants and CPAs of caring for prospects and clients, and showing them that they care⍟ simple but effective conversational phrases accountants can use to show interest in clients and prospects⍟ the good things that happen for accountants when they show genuine empathy with people they talk to⍟ the role of curiosity for accountants in developing empathy for the people they serve and work with⍟ the bad things that happen to accountants when they won't or don't or can't care for